Tsoi Yi Lam
Sales
Hong Kong
Summary
2 Years of experience in retail sales versed in product placement and merchandising—extensive experience in inventory management and shipment processing.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Sales Associate
Mrs1000shoes
07.2022 - 09.2024
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
Education
Bachelor of Social Sciences - International Relations And Global Affairs
City University of Hong Kong
09.2024 - 07.2027
Skills
Product Sales
Customer Service
Customer Needs Assessment
Listening Skills
Teamwork and Collaboration
Problem-solving skills
Relationship Building
Timeline
Bachelor of Social Sciences - International Relations And Global Affairs
City University of Hong Kong
09.2024 - 07.2027
Sales Associate
Mrs1000shoes
07.2022 - 09.2024
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