Tse Ceci
Hong Kong
Summary
- Responsible and friendly professional makes customers feel welcome, listens to needs and promotes merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.
Overview
1
1
Language
9
9
years of professional experience
Work History
Beauty Advisor
Biotherm
Hong Kong
05.2015 - 07.2019
- Advised Biotherm skincare clients, enhancing their experience with tailored product recommendations.
- Demonstrated Biotherm routines and application techniques on the sales floor.
- Assessed customer needs through skin consultation and active listening, ensuring personalized service and product alignment.
Shop Supervisor
Accessories
Hong Kong
02.2012 - 05.2014
- Trained sales staff on product knowledge and service standards
- Supervised daily operations at accessories shop floor and stockroom
- Monitored opening and closing procedures for retail operations
- Managed cashier coverage, register duties, and transaction accuracy.
Beauty Advisor
Mannings
Hong Kong
09.2010 - 09.2011
- Consulted clients on treatments, products, and personalized beauty routines.
- Recommended skin care products aligned with client needs and service plans.
- Developed strong relationships with clients through great customer service skills.
Education
Pooi Tun Secondary School
Hong KongSkills
- Retail sales
- Customer service
- Stock control
- Problem solving
- Relationship building
Languages
Chinese (Cantonese)
First Language
Timeline
Beauty Advisor
Biotherm
05.2015 - 07.2019
Shop Supervisor
Accessories
02.2012 - 05.2014
Beauty Advisor
Mannings
09.2010 - 09.2011
Pooi Tun Secondary School