Summary
Overview
Work history
Education
Skills
Languages
Timeline
Tsang Chiu Ting Kelly

Tsang Chiu Ting Kelly

Summary

Successful Sales Consultant with excellent lead generation potential and more than 10 years of experience. Highly effective at techniques used to close sales opportunities. Personable, motivated team player with extensive sales knowledge.

Overview

11
11
years of professional experience
3
3
years of post-secondary education

Work history

FINANCIAL INDUSTRY SENIOR SALES CONSULTANT

Talent Pro Recruitment
09.2022 - Current
  • Negotiated and closed sales to secure profitable deals and contracts.
  • Increased revenue through upselling and consistent contract renewals.
  • Applied exceptional customer service skills across all sales channels to engage prospects.
  • Identified prospect needs and offered appropriate services.
  • 2023 Q2 Performance: Achieved 190% target.
  • Keep building good relationships with clients to gain more business and referrals.

Executive Consultant

Chasseur Pro Recruitment
03.2021 - 10.2021
  • Banking and Insurance industry)
  • Performance: Incentive HK$20,000/Q
  • Achieving 100% personal target
  • Understand banking and financial firms' operation and position knowledge
  • Assessing prospective applicants and matching them with vacancies at client (bank) companies
  • Building relationships with candidates and professional customer service, follow up potential candidates follow up potential candidates to gain more business and referrals.

Senior SUPERVISOR

MANFOOK JEWELLERY
01.2020 - 01.2021
  • Top 1 achievement in Kowloon District
  • Handling high-net-worth customers with good communication skills
  • Maintain long-term relationship with customers
  • Manage the daily sales volume, such as other sales performance and handle the complaint
  • Achieve branch sales target

Senior Sales

Paris Precious Limited
07.2017 - 04.2019
  • Performance: 100% meet target, incentive hk$15,000/month
  • Achieving sales target
  • Attending Hong Kong international jewelry show every year to develop new suppliers
  • Using my experienced sales skills to improve the daily business amount
  • Developing new clients and maintaining long term relationship with existing customer
  • Ordering and repairing jewelry's knowledge provided to serve all clients and fulfill their needs.

Sales Executive

CARRERA Bespoke Jewelry
06.2015 - 04.2017
  • Performance: Year-end bonus HK$40,000
  • Attending Hong Kong international jewelry show every year to develop new clients
  • Maintaining relationship with existing customers
  • Greeting and advising customers on quality and trends of jewelry
  • Achieving sales target
  • Suggesting jewelry designs to customers suitable for certain occasions
  • Preparing bills, providing warranty certificate, wrapping merchandise, making invoices, and collecting payment

Sales Assistant

My Jewelry
10.2012 - 02.2015
  • Performance: Top Ranking 1 to 3 the best achievement employee (Total 15 branches, over 80 employee)
  • Serving customers at the sales counter
  • Offering face-to-face advice to customers on the store products
  • Processing returns and refunds as required in line with company procedure
  • Handling customer complaints in a clam manner
  • Management cash and payment systems according to company procedures and policies.

Education

Gradate in Diamond - Gemological

Gemological Institute of America, HK
09.2014 - 12.2015

AGIL) Jadeite Identification ABC course -

Asian Gemological Institute and Laboratory
2020

Bachelor of Business Administration - Business Management

Hong Kong Open University, HK
09.2012 - 11.2014

Skills

  • Computer:
  • Microsoft Office (Excel, Word, PowerPoint, Email), Internet, Retail system)
  • Investment counselling
  • High Net Worth client management

Languages

Chinese (Cantonese)
Native
English
Fluent
Chinese (Mandarin)
Fluent

Timeline

FINANCIAL INDUSTRY SENIOR SALES CONSULTANT - Talent Pro Recruitment
09.2022 - Current
Executive Consultant - Chasseur Pro Recruitment
03.2021 - 10.2021
Senior SUPERVISOR - MANFOOK JEWELLERY
01.2020 - 01.2021
Senior Sales - Paris Precious Limited
07.2017 - 04.2019
Sales Executive - CARRERA Bespoke Jewelry
06.2015 - 04.2017
Gemological Institute of America - Gradate in Diamond, Gemological
09.2014 - 12.2015
Sales Assistant - My Jewelry
10.2012 - 02.2015
Hong Kong Open University - Bachelor of Business Administration, Business Management
09.2012 - 11.2014
Asian Gemological Institute and Laboratory - AGIL) Jadeite Identification ABC course,
Tsang Chiu Ting Kelly