Troy De La Harpe
English As A Second Language Teacher
Chengdu,Sichuan
Summary
Astute Business Owner experienced in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalised on new trends and technologies to boost business initiatives and reach sales objectives. Furthermore, a Skilled ESL Instructor versed in using effective and efficient methods of teaching while focusing on individual student needs and able to transfer the skills into a business setting. Determined individual with success boosting productivity and streamlining procedures for organisations.
Overview
13
13
years of professional experience
6
6
years of post-secondary education
4
4
Languages
1
1
Certificate
Work History
English Second Language Teacher
i2 International Institute of Education
Chengdu, Sichuan
08.2015 - Current
- Administered and graded tests and assignments to evaluate student progress.
- Developed and taught ESL curriculum to improve students' conversational abilities.
- Collaborated with teachers and department heads to meet quarterly and yearly educational goals.
- Increased ESL students' reading levels by integrating online word games and altering lesson plans for students needing extra guidance.
- Developed activities and integrated technology to diversify instruction.
- Improved instruction methods by using various assessment tools and strategies.
- Applied best practice, feedback and evaluation tactics with integrity to ensure new sales targets could be met.
- Focused on quality of education outcome and customer satisfaction to ensure retentions of customers.
- Increased student utilisation of available resources by 15%.
- Collaborated with teachers and department heads to meet quarterly and yearly educational goals.
Foreign Teacher Manager
i2 International Institute of Education
Chengdu, Sichuan
08.2017 - 08.2019
- Conferred with educators to identify current classroom concerns and diversify instructional strategies.
- Conferred with educators to rebalance classes, increase resource utilization and integrate new technology.
- Kept institution financially sound by tracking expenses and maintaining detailed records.
- Increased school registrations over 30% with improved promotional approaches, outreach strategies and parent engagement plans.
- Devised strategies to reduce expenses, modernize operations and revamp procedures to improve institution operations.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Saved time and money by implementing cost-saving initiatives that addressed long-standing problems.
Business Owner
Self-employed
Cape Town, Western Cape
01.2011 - 06.2015
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
- Inspected sewers and piping systems to assess quality and condition.
- Complied with state plumbing codes throughout duration of each project.
- Eliminated risks by correctly identifying potential safety hazards.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
- Optimised team hiring, training and performance.
- Trained and motivated employees to perform daily business functions.
- Monitored over 4 employees' day-to-day activities and made plans to rectify issues.
Education
Bachelor of Commerce - Marketing Management
IIE Varsity College
South Africa, Cape Town 01.2019 - Current
TEFL - Diploma - Teaching English As A Second Language
ITTT - International TEFL & TESOL Training
Online 01.2020 - 01.2021
TEFL - Teaching English As A Second Language
ITTT - International TEFL & TESOL Training
Online 03.2019 - 08.2019
TEFL: in House - Teaching English As A Foreign Language
TEFL in China: in House
China 07.2017 - 07.2017
Artisan - Plumbing Technology
Northlink College
South Africa, Cape Town 06.2010 - 06.2010
National Technical Certificate - Civil And Building Construction
Northlink College
South Africa, Cape Town 01.2008 - 04.2008
Certificate - Basics of Business
IIE Varsity College
South Africa, Cape Town 01.2006 - 12.2006
Skills
Planning and Coordination
Accomplishments
- Achieved number 1 for sales out of 100 campuses in 23 cities in China for year 2019 through effectively assisting the sales team, motivation and teacher trainings, as a manager.
- Achieved 30% increase in business gross revenue by introducing leak detection equipment for leak detection tasks.
- Concluded contract to replace burst hot water cylinders under warranty with top South African hot water cylinder manufacturer.
- Managed and led a team of 5 employees and 2 vehicles for my business.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin
Timeline
Google Data Analytics Certificate - 6 months
06-2022
TEFL - Diploma - Teaching English As A Second Language
ITTT - International TEFL & TESOL Training
01.2020 - 01.2021
TEFL - Teaching English As A Second Language
ITTT - International TEFL & TESOL Training
03.2019 - 08.2019
Bachelor of Commerce - Marketing Management
IIE Varsity College
01.2019 - Current
Foreign Teacher Manager
i2 International Institute of Education
08.2017 - 08.2019
TEFL: in House - Teaching English As A Foreign Language
TEFL in China: in House
07.2017 - 07.2017
English Second Language Teacher
i2 International Institute of Education
08.2015 - Current
Business Owner
Self-employed
01.2011 - 06.2015
Artisan - Plumbing Technology
Northlink College
06.2010 - 06.2010
National Technical Certificate - Civil And Building Construction
Northlink College
01.2008 - 04.2008
Certificate - Basics of Business
IIE Varsity College
01.2006 - 12.2006
Additional Information
2022: Complete Bachelor of Commerce Marketing Management (Varsity College - Distant)
2022: Data Science Bootcamp (Hyperion Web)
2023: Commence Bachelor of Commerce with Honours (MANCOSA or Regent Business School - Part-time)
2024: Advanced Certificate in Accounting Sciences (UNISA)
2025: Advanced Diploma in Accounting Sciences (UNISA)
2026: Postgraduate Diploma in Applied Accounting Sciences (UNISA)
2027:Articles to CA(SA)
Future:
SAICA-CIMA articulation
MBA
Certification
Google Data Analytics Certificate - 6 months
Hobbies
SCUBA diving, surfing, Brazilian Jiu Jitsu, running, football, reading, hiking.
Hobbies
SCUBA diving, surfing, Brazilian Jiu Jitsu, running, football, reading, hiking.
Hobbies
SCUBA diving, surfing, Brazilian Jiu Jitsu, running, football, reading, hiking.
Hobbies
SCUBA diving, surfing, Brazilian Jiu-Jitsu, running, football, reading, hiking.
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