Tracey Lo
Hong Kong
Summary
Accomplished Director at WMGS Commercial Services Ltd., adept in strategic planning and negotiation, I significantly enhanced brand visibility and stakeholder satisfaction. My leadership fostered a culture of innovation and high-performance teams, driving business growth through effective project management and people development. Expert in store and e-commerce strategy and building strategic partnerships, I excel in transforming challenges into opportunities.
Overview
31
31
years of professional experience
Work History
Director, Sourcing
WMGS Commercial Services Ltd.
06.2003 - Current
- Leading Hard Home and Toys Walmart Private Brand global sourcing for US, Canada, Mexico, UK.
- Lead e-commerce, costing, negotiation, new Country of Origin, Sustainability, People Development, New system launch projects.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Negotiated with vendors for reduced costs and improved product quality and develop long term strategic partnership.
- Spearheaded successful private brand product launches that resulted in increased brand visibility and customer acquisition.
- Cultivated high-performance executive team, selecting and mentoring candidates for key leadership roles.
- Fostered culture of innovation, encouraging development of cutting-edge solutions.
- Enhanced stakeholder satisfaction with timely and transparent communication strategies.
- Trained and guided team members to maintain high productivity and performance metrics.
Senior Account Executive
Richmond Trading Asia Pacific Co., Ltd.
07.2001 - 06.2003
- Source and order follow up for Mary Kay, Home Interior Group, Richmond US Office
- Sourcing projects including Grift and Premium, Home Decor, Housewares items
- Evaluate new factory and new suppliers
- Increased account retention by building strong relationships with clients and addressing their needs promptly.
- Developed new business opportunities for company growth through effective networking and client presentations.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Merchandiser
Evergetic Development Co., Ltd.
04.1995 - 06.2001
- Sourcing and order follow up for Pier 1 Import USA and Pierr UK
- Product categories: Candle and Candle holder, Glass Table ware, Vase, Rug, Gardening products.
- Develop and negotiate best cost for new item developments with direct factory.
- Inspected merchandise for quality and join rework workshop.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Negotiated with suppliers for timely and cost-efficient product deliveries, maintaining inventory flow.
Assistant Merchandiser
GSL Engineering Ltd.
10.1993 - 03.1995
- Order follow up for K-Mart
- Product categories - Car Accessories, Sunglasses, Rechargeable Vacuum Cleaner and small electronics
- Established strong working partnerships with key stakeholders, demonstrating a collaborative attitude that enabled successful execution of various projects.
Education
MBA -
Hong Kong Polytechnic University
Hong Kong 10.2012
BBA -
University of West London (Thames Valley U)
UK10.2000
No Degree - Hong Kong Advanced Level Examination 1993
Hang Seng School of Commerce
Hong Kong 07.1993
No Degree - Hong Kong Certificate of Education Examination1991
S.T.M.A Seaward Woo Colleague
Hong Kong 07.1991
Skills
- Strategic Planning
- Verbal and written communication
- People Management
- Operations Management
- Project Management
- Team Management
- Creativity and Innovation
- Strategies and goals
- Project Coordination
- Staff Management
- Budget Management
- Business Planning
- Staff Development
- Issues Resolution
- Negotiation
- Charismatic Leader
- E-commerce strategy
- Teamwork and Collaboration
- Team Leadership
- Relationship Building
- Effective leader
- Decision-Making
- Process Improvements
- Staff training/development
- Employee Development
- Performance Evaluation and Monitoring
- Goal Setting
- Performance Improvement
- Customer Relations
- Business Leadership
- Hiring and Onboarding
- Change Management
- Employee Motivation
- Performance Improvements
- KPI Tracking
- Delegating Work
- Department Oversight
- Organizational Structuring
- Scheduling
- Cost analysis and savings
- Business Growth Initiatives
- Management Team Building
- Performance Evaluations
- Operations Oversight
Additional Information
* Fluency in written and spoken English, Putonghua & Cantonese.
* My Top 5 Strengths Finder:
1. Responsibility
2. Intellection
3. Realtor
4. Ideation
5. Achiever
*Qualified Mediator from the Hong Kong Mediation and Arbitration Center in 2014
Languages
Chinese (Cantonese), Chinese (Mandarin)
Native language
English
Proficient
C2
Timeline
Director, Sourcing
WMGS Commercial Services Ltd.
06.2003 - Current
Senior Account Executive
Richmond Trading Asia Pacific Co., Ltd.
07.2001 - 06.2003
Merchandiser
Evergetic Development Co., Ltd.
04.1995 - 06.2001
Assistant Merchandiser
GSL Engineering Ltd.
10.1993 - 03.1995
MBA -
Hong Kong Polytechnic University
BBA -
University of West London (Thames Valley U)
No Degree - Hong Kong Advanced Level Examination 1993
Hang Seng School of Commerce
No Degree - Hong Kong Certificate of Education Examination1991
S.T.M.A Seaward Woo Colleague
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