NATHANIEL BREW
Senoir Sales Assistant
Sham Shui Po
Summary
To work with an organization interested in offering career path rich with challenges and opportunity for growth and reward for hard work and innovation
I am a highly competent IT Support Specialist with a proven track record in computer networking, computer hardware and operating system software. I have strong technical skills as well as excellent interpersonal skills, enabling me to interact with a wide range of clients. I am eager to be challenged in order to grow and further improve my IT skills. My greatest passion is in life is using my technical know-how to benefit other people and organizations. Possess associate degree, professional certificate and diploma in information technology. Looking to leverage strong programming skills as a developer.
Overview
12
12
years of professional experience
2031
2031
years of post-secondary education
2
2
Languages
Work History
Senior Sales Assistant
Escapade Sports
09.2024 - Current
- Collaborated with marketing team to create targeted promotional campaigns that boosted overall sales performance.
- Identified potential upselling opportunities by listening carefully to customers'' needs during conversations.
- Provided customers with detailed information about products while learning about personal needs, budget and desires of each person.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Built relationships with customers and community to promote long term business growth.
- Set and achieved company defined sales goals.
- Contributed to event marketing, sales and brand promotion.
HEAD OF I.T
DIVINE ORGANIC HUB
10.2020 - 08.2023
- Monitor and configure computer systems and networks
- Networking and sharing of printers and other installed devices
- Install and configure computer hardware operating systems
- Troubleshoot and repair of hardware, operating systems and applications;
- Help install and support of all ICT hardware and software.
- Responding in a timely manner to service issues and requests
- Repairing and replacing equipment as necessary
- Testing new technology
- Participates as a member of the IT management team in planning, problem resolution, and reviewing department performance
NATIONAL SERVICE
Glico Group of Companies
09.2019 - 08.2020
- Monitor and maintain computer systems and networks
- Networking and sharing of printers and other installed devices
- Install and configure computer hardware operating systems and applications
- Review all contribution schedules received both manual and electronic for accuracy and completeness before upload
- Upload all contribution schedules details into the computer system and ensure accurate crediting of members accounts.
- Producing report to the MIS manager on weekly basis
Internship
Mab international hospital
10.2013 - 03.2014
- Monitor and maintain computer systems and networks
- Responsible for troubleshooting any faulty computers in the hospital
- Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
- Responsible to trace any fault associated with the network of computers in the hospital and resolve the situation.
- Repairing of any hardware fault at arises in the hospital.
- Set up new users' accounts and profiles and deal with password issues
- Test and evaluate new technology
- Window installation and configuration was also a task I was made to undertake
Education
Master of Science - Information Technology Management
Hong Kong Baptist University
Kowloon, Hong Kong10-2024
Bachelor of Science - Information Technology
Ghana Technology University College
01.2015 - 01.2019
Expert in System Engineering - undefined
Intercom Programming and Manufacturing Company (IPMC)
10.2013 - 04.2014
Microsoft certified I.T Professional Certificate - undefined
Intercom Programming and Manufacturing Company (IPMC)
03.2012 - 09.2012
Certificate in Hardware and Networking Engineering. Essentials - undefined
Intercom Programming and Manufacturing Company (IPMC)
09.2011 - 03.2012
Wassce Certificate - undefined
Baidoo Bonsoe Senior Technical School
Skills
Leadership Skills
Management skills
Communication skills
Teamwork
Problem-solving
Time management
Sales reporting
Accomplishments
- Complete project work on android on a farm stock trader application where farmers can sell their goods without necessary travelling to the market.
- Was able to retrieve 90% of documents for retirees of Ghana Education Service which was needed to be able processed their retirement benefit via phone.
Interests
Reading Articles, journals
Listening to music
Watching Soccer
Researching
Personal Qualities
- Self-motivated
- Creative
- Adaptable
- Having an eye for detail
Flexibility
Available from 8 A.M.- 6 P.M. Can work on weekends and other holidays when staff coverage is less.
Leadership Experience
- MSc Program Class Rep Advisor, Hong Kong Baptist University, 2023
- Head of I.T Department, Divine Organic Hub, 2020-2023
- Youth leader, Deeper life church, Abeka Group, 2019-2023
- Group leader, Ghana communication Tec. university, 2015-2019
- Youth Organizer, Egyambra Student Union, 2009-2013
Awards
- Certificate of Success, Forever Living Products, Ghana, 09/01/21
- MSc Fellowship Award, Hong Kong Baptist University, 09/01/23
- Certificate Of Appreciation, Youth Aid-Hong Kong, 12/01/23
Timeline
Senior Sales Assistant
Escapade Sports
09.2024 - Current
HEAD OF I.T
DIVINE ORGANIC HUB
10.2020 - 08.2023
NATIONAL SERVICE
Glico Group of Companies
09.2019 - 08.2020
Bachelor of Science - Information Technology
Ghana Technology University College
01.2015 - 01.2019
Internship
Mab international hospital
10.2013 - 03.2014
Expert in System Engineering - undefined
Intercom Programming and Manufacturing Company (IPMC)
10.2013 - 04.2014
Microsoft certified I.T Professional Certificate - undefined
Intercom Programming and Manufacturing Company (IPMC)
03.2012 - 09.2012
Certificate in Hardware and Networking Engineering. Essentials - undefined
Intercom Programming and Manufacturing Company (IPMC)
09.2011 - 03.2012
Wassce Certificate - undefined
Baidoo Bonsoe Senior Technical School
Master of Science - Information Technology Management
Hong Kong Baptist University
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