To Man Yi Winkie
Summary
Office management experience with administrative skills. Ability to effectively prioritize projects and multitask to achieve goals. Organized, detail-oriented, and team leader experience. Proven track record of maintaining an efficient office. Skilled in scheduling and coordinating meetings, managing travel and expense reports, and taking minutes.
Overview
8
8
years of professional experience
10
10
years of post-secondary education
3
3
Languages
Work History
Facility Coordinator Cum Receptionist Role
Jones Lang LaSalle, Inc.
09.2023 - Current
- Respond to and manage emergency situations / needs
Enhanced safety standards by conducting regular facility inspections and addressing potential hazards promptly. - Assist with the operation of meeting and conference room bookings, catering, audiovisual equipment, and other requirements requested by the client. This includes liaison and coordination with equipment companies or external catering when required.
- Coordinate and monitor the progress/quality of work performed by contractors, maintain a positive relationship, manage them to meet required response times, and provide appropriate levels of service.
- Collaborated closely with department heads for strategic planning purposes while ensuring their alignment with overall organizational goals.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Customer Service
Jones Lang LaSalle, Inc.
08.2020 - 05.2023
- Help customers solve problems
- Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed.
- Assist in minor handyman work, e.g. repair and maintenance, meeting room setup and regular office checking.
- Offered excellent customer service, addressing client concerns promptly and professionally.
Shop assistant
Hyakunousha International Limited - Hana-musubi
10.2019 - 07.2020
- To assisted in shop visual merchandising
- Assisted customers in locating items, ensuring a positive shopping experience.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
Sales
Estée Lauder (Hong Kong) Ltd. - La Mer
11.2017 - 01.2018
- To conducted customer service
- To conducted cashier service
- To assisted in stock control and management
- To assisted in shop visual merchandising
Cashier
Dairy Farm International Holding - Market Place by Jasons
07.2017 - 10.2017
- To assisted in shop visual merchandising
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
Education
Higher Diploma - Fashion Design (Knitwear)
Hong Kong Design Institute
01.2017 - 01.2019
Diploma of Foundation Studies - Design
Hong Kong Institute of Vocational Education (Kwun Tong)
01.2016 - 01.2017
Hong Kong Diploma of Secondary Education - undefined
Pui Tak Canossian College
01.2009 - 01.2016
Skills
Adobe Photoshop
Adobe Illustrator
Shima Seiki Computerized Knitting System
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Timeline
Facility Coordinator Cum Receptionist Role
Jones Lang LaSalle, Inc.
09.2023 - Current
Customer Service
Jones Lang LaSalle, Inc.
08.2020 - 05.2023
Shop assistant
Hyakunousha International Limited - Hana-musubi
10.2019 - 07.2020
Sales
Estée Lauder (Hong Kong) Ltd. - La Mer
11.2017 - 01.2018
Cashier
Dairy Farm International Holding - Market Place by Jasons
07.2017 - 10.2017
Higher Diploma - Fashion Design (Knitwear)
Hong Kong Design Institute
01.2017 - 01.2019
Diploma of Foundation Studies - Design
Hong Kong Institute of Vocational Education (Kwun Tong)
01.2016 - 01.2017
Hong Kong Diploma of Secondary Education - undefined
Pui Tak Canossian College
01.2009 - 01.2016