Tin Long Mak

Ensured the official go-live of Mercedes me connect for HK/MO market in early 2021

Published the Mercedes me connect app in App Store/Google Play

Mmc services release manager and bringing in new services/features into our market

Enable vehicle and SIM connectivity by working closely with RD and MNO

Promote the concept of connectivity through marketing events such as customer workshop, e-newsletter and user manual

Setup of Mercedes EQ branded charging stations with major properties and wallbox supplier

Perform testing, quality assurance and defect management for Mmc app, website and built-in vehicle functions

Define the available Mmc services with local product management team and HQ according to HK/MO regulations

Regular updates and localiation of Mmc terms and conditions with legal consultation

Assist in the preparation of homologation documents for vehicle licensing approval from Transport Department

Conduc products comparison and reports, including pricing and specifications of Mercedes-Benz's and main competitor's vehicles

Prepared sales data report of passenger vehicles in HK/MO from 2017-2019 (Mercedes-Benz, BMW, Audi) and sales volume of differrent models

Prepare report of vehicle models launch plan for our market in upcoming years

Update the monthly report of actual spending and budget planning under Product Management

Prepare full sets of documents for VRD license renewal to Transport Department

Answer customers’ enquires about license renewal documents and monthly payments of their vehicles

Contact customers regarding the expiry of VRD license and completion of renewed license

Assist in the arrangement of interviews with candidates

Prepare the monthly headcount report of the company

Prepare full sets of documents of working Visa application, extension for Expats and overseas interns

Filing of confidential company and staff information in an orderly manner

Assist in the organization of company events and activities, such as monthly townhall meeting, lunch-n-learn sessions