Tina Wai Tak Lau
Hong Kong
Summary
Accomplished Associate Nurse Consultant at Hospital Authority, adept in chronic disease management and patient education, significantly enhanced patient satisfaction through empathetic care. Leveraged strong leadership skills to mentor new staff, contributing to continuous quality improvement. Demonstrated excellence in patient assessments and medication administration, ensuring optimal health outcomes.
Overview
1
1
year of professional experience
Work History
Associate Nurse Consultant (DM/MED)
Hospital Authority
2023.03 - Current
- Enhanced patient satisfaction by providing compassionate and empathetic care, addressing individual concerns and needs.
- Participated in ongoing professional development opportunities to maintain licensure and expand competencies in the ever-evolving field of nursing.
- Conducted thorough patient assessments during admission process to establish baseline data for subsequent evaluations of progress or decline in conditions.
- Ensured timely communication with physicians regarding changes in patient status or emerging issues requiring medical intervention.
- Increased patient safety by conducting regular assessments, promptly identifying potential risks, and implementing appropriate interventions.
- Contributed to continuous quality improvement efforts through active participation in departmental meetings, sharing best practices, and staying current on industry trends.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans tailored to patients'' specific conditions.
- Educated patients on disease management strategies, self-care techniques, and medication adherence to promote optimal health outcomes.
- Monitored effectiveness of prescribed treatments by evaluating vital signs trends, lab results interpretation, pain levels assessment among others indicators.
- Supported new staff members during orientation phase by serving as a mentor and resource for clinical knowledge and skills development.
- Improved patient care by implementing evidence-based nursing practices and conducting ongoing staff training.
- Streamlined nursing procedures through the implementation of standardized protocols and documentation systems.
- Expedited patient discharge process by effectively coordinating with case managers, social workers, and other healthcare professionals.
- Reduced medication errors by diligently verifying physician orders, administering medications accurately, and documenting all interventions.
- Elevated team productivity by delegating tasks efficiently based on staff competencies and daily workloads.
- Advised patients and caregivers of proper DM management, discharge plan objectives, safe medication use, and disease management.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Educated family members and caregivers on patient care instructions.
Education
Master Of Nursing -
Federation University Australia
Australia 2015
Clinical Audit Workshop For Nurses
Central Nursing Department - Queen Mary Hospital
2014
Assessor Workshop For Nurses
Central Nursing Department - Queen Mary Hospital
2013
20th World Diabetes Congress - IDF
IDF
2009
Diabetes Nursing
Institute of Advanced Nursing Studies
2006
Diabetes Education& Management Course
Centre of Endocrinology & Diabetes, Faculty of Med
2003
Bachelor Of Nursing -
The University of Hong Kong
Hong Kong 1999
Skills
- Health Promotion
- Disease Prevention
- Chronic Disease Management
- Patient education and counseling
- Patient care planning
- Nursing staff leadership
- Medication Administration
- Patient Assessments
- Physical assessments
- Patient Monitoring
- Relationship Building
- Patient and family advocacy
- Care Planning
- Patient Management
- Patient Discharge
- Diabetes management
- Patient Counseling
- Diabetes and nutrition education
- Case Management
- Insulin medication assistance
Additional Information
Actively participate and involve the events / activities organized by the Diabetes Hong Kong for patients education, health promotion and disease prevention.
Timeline
Associate Nurse Consultant (DM/MED)
Hospital Authority
2023.03 - Current
Master Of Nursing -
Federation University Australia
Clinical Audit Workshop For Nurses
Central Nursing Department - Queen Mary Hospital
Assessor Workshop For Nurses
Central Nursing Department - Queen Mary Hospital
20th World Diabetes Congress - IDF
IDF
Diabetes Nursing
Institute of Advanced Nursing Studies
Diabetes Education& Management Course
Centre of Endocrinology & Diabetes, Faculty of Med
Bachelor Of Nursing -
The University of Hong Kong
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