Tiffany Chow
Executive Officer
Hong Kong
Summary
Experienced Executive Officer with a strong background in clinical teaching and learning administration in public sector and governmental setting. Skilled in project management, process optimization, and cross-departmental collaboration. Adept at leveraging technology to enhance efficiency. Proven track record in business development, sales strategy, and brand management. Continuously pursuing professional growth and certifications.
Overview
13
13
years of professional experience
6065
6065
years of post-secondary education
3
3
Languages
Work History
Executive Officer
The University of Hong Kong
04.2024 - Current
- Company Overview: Li Ka Shing Faculty of Medicine- Department of Orthopaedics & Traumatology (O&T)
- Work in the Teaching and Learning Team
- Provided administrative and logistic support for Bachelor of Medicine and Bachelor of Surgery program (MBBS) , focusing on Specialty Clerkship (final year) for O&T
- Execute the department and the Faculty teaching and learning rule; monitor medical student attendance and learning performance
- Coordinate on medical student’s specialty exit examination (7 times per year), e.g. manpower planning, catering arrangement, budget control, patient recruit, formula the examination rule etc.
- Review and handle the Oversea clinical attachment applications to the department and arrange the timetable for the students
- Coordinate with doctors, nurse, Hospital Authority related parties, network hospitals, other department and the Faculty for student’s teaching timetable, e.g. clinical training at ward, learning activities in private hospital and HKU Shenzhen Hospital etc.
- Support the development and implementation of various teaching-related projects, including the reform of MBBS program’s curriculum and digitalizing examination formats
- Assist doctors on developing training materials, improving the work flow for maximizing student's learning experience in O&T specialty
- Lead and monitor junior clerical and supporting staff
Executive Assistant I
Hospital Authority
02.2023 - 04.2024
- Company Overview: Hospital Authority- Head Office (Strategy and Planning Division)
- Internal promotion in Hospital Authority
- Secondment to Health Bureau, Primary Healthcare Office (former name of Primary Healthcare Commission)
- Provide full spectrum executive and administrative support to the tendering exercise on the provision of public health services
- Involve in the tender process of searching service provider for running 18 district District Health Centre and Women Health Centre (take over the service from Department of Health)
- Responsible for the preparation of tender document; presentation materials, Expression of Interest (EOI)’s result analysis; research on market service provider; compile market information and consolidate other’s team input
- Provide secretarial and logistic support on the governing committee meeting, weekly tender preparation meetings and VIP visit(e.g. transportation booking, coordinate the related party’s availability timeslot, meeting material preparation etc.)
- Minute taking for the meetings and follow up the post-meeting actions (e.g. progress for the task, chase of team’s input, coordinate within teams to complete the task etc.)
- Temporarily secretarial support for Director’s on marking diary’s, traveling arrangement, meetings arrangement with service provider, entertainment claims etc.
Executive Assistant II
Hospital Authority
01.2022 - 02.2023
- Company Overview: Hospital Authority- Queen Mary Hospital
- Working in the Chief of Service office of the Department of Orthopaedics & Traumatology (O&T)
- Provide secretarial and administrative support on clinical meetings and programmes (eLab screening, Public Private Partnership)
- Communicate with inter department/hospital for meetings arrangement
- To consolidate data/ information before and after the meetings, e.g. prepare the discussion cases, document the case conclusion, provide follow up actions (e.g. call patient)
- Responsible for team member’s application for study leave, outside work ; duty mileage allowance claims
- Assist doctor for pre-surgery/ pre-clinical preparation, e.g. gather medical reports, MRI/ CT reports
- Handle enquires, liaise and communicate with external parties (patients, service provider) and internal parties
- Responsible for doctor’s monthly departmental call list and division duty list
- Involved in the project of online version Staff Rostering System
Corporate Sales Officer
La Maison du Chocolat
10.2021 - 01.2022
- Company Overview: Savencia group
- Corporate sales for luxury chocolate, conduct corporate tasting event, execute tailor-made gifting idea for luxury brands, private banking and shopping mall.
- Responsible for collaboration redemption program, partner like Hong Kong Jockey Club, Asia Miles and Hong Kong Land.
- Create promotional content on Social Media platform (Facebook, IG) and electronic direct mail (EDM)
Contract Senior Corporate Sales Officer
Peninsula Merchandising Limited
06.2021 - 09.2021
- Company Overview: HSH group
- Temporary support for Mid-Autumn festival moon-cake corporate sales activities, order handling, deliveries, redemption center set up, provide customer services and logistic support
Travel Retail Assistant Manager
AllSaints
05.2018 - 10.2019
- Act us brand representative to develop trust and stable relationships with duty free partner in Asia. Handle store opening projects and achieve sales target. Responsible for budget planning and forecast, store renovation, merchandising mix, promotion strategy, front line staff training etc. Reform logistic flow and establish Asia warehouse hub. Regular travelling for market visit, business meeting.
Sales Executive- Travel Retail
Montblanc
06.2017 - 04.2018
- Company Overview: Richemont group
- Closely monitor sales achievement. Responsible for pushing monthly sales order, stock fulfillment and secure on time shipment. Proficiency SAP user to monitor stock allocation, payment and shipment declaration. Travelling to conduct front line staff’s product training.
Senior Account Executive- Wholesale
Jimmy Choo
10.2013 - 05.2017
- Assist Wholesale Director on managing Asia wholesale, franchise and duty free business. Act as centralized contact point between internal departments and external business partner. Responsible for departmental administrative and executive support.
Retail Executive
Emilio Pucci
12.2011 - 07.2013
- Company Overview: LVMH group
- Act as brand assistant to provide all rounded brand operational support, including store opening project, execution of advertising campaign, monitor PR agency performance, seasonal merchandise buying and stock take.
Education
Bachelor Degree of Social Sciences - Integrated Communication Management
Hong Kong Baptist University
Associate Degree of Social Sciences - Public Administration and Management
City University of Hong Kong
Business Intelligence and Data Automation
HKU School of Professional And Continuing Education
04.2001 - 01.2023
IP Training Programme - IP 101
Intellectual Property Department, HKSAR government
Professional Certificate - Adobe Photoshop, lightroom and Illustrator
Maya Education Center
Certificate in Import/Export and Logistics Practices - undefined
The Hong Kong Management Association
Timeline
Executive Officer
The University of Hong Kong
04.2024 - Current
Executive Assistant I
Hospital Authority
02.2023 - 04.2024
Executive Assistant II
Hospital Authority
01.2022 - 02.2023
Corporate Sales Officer
La Maison du Chocolat
10.2021 - 01.2022
Contract Senior Corporate Sales Officer
Peninsula Merchandising Limited
06.2021 - 09.2021
Travel Retail Assistant Manager
AllSaints
05.2018 - 10.2019
Sales Executive- Travel Retail
Montblanc
06.2017 - 04.2018
Senior Account Executive- Wholesale
Jimmy Choo
10.2013 - 05.2017
Retail Executive
Emilio Pucci
12.2011 - 07.2013
Business Intelligence and Data Automation
HKU School of Professional And Continuing Education
04.2001 - 01.2023
Professional Certificate - Adobe Photoshop, lightroom and Illustrator
Maya Education Center
Certificate in Import/Export and Logistics Practices - undefined
The Hong Kong Management Association
Bachelor Degree of Social Sciences - Integrated Communication Management
Hong Kong Baptist University
Associate Degree of Social Sciences - Public Administration and Management
City University of Hong Kong
IP Training Programme - IP 101
Intellectual Property Department, HKSAR government
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