Tianye Rong
Dartmouth,Nova Scotia
Summary
Graduated with a diploma in Business Tourism from Nova Scotia Community College in 2024, I am a dedicated professional poised to make an impact in the tourism and hospitality industry. Throughout my career, I have demonstrated my ability to empathize with customers, make informed decisions, and tackled challenges head-on. From my early days as the owner and operator of Food Firm, I honed my skills in customer relationship management and team leadership. I have proven myself as a dynamic and results-driven professional when I operated a Chinese Restaurant. Driven by a desire to excel in the service industry and armed with a solid educational foundation and practical experience, I am ready to embark on the next chapter of my journey, bringing enthusiasm, dedication, and a fresh perspective to any team or organization I join.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Owner and Business Operator
Chongchuan District Rongye Food Firm
01.2014
- Responsible for customer relationship maintenance, employee recruitment and management, weekly meetings with financial.
Housekeeping Attendant
Delta Hotels by Marriott
05.2023 - Current
- Thoroughly cleaned and sanitized guest rooms and common areas to maintain high standards of cleanliness and hygiene.
- Replenished supplies and amenities in guest rooms, ensuring a comfortable and welcoming environment for all guests.
- Reported maintenance issues and safety hazards to ensure prompt resolution and uphold safety standards.
Owner of Tingchunlai Chinese Restaurant
01.2017 - 01.2019
- Responsible for advertising, marketing, promoting
- Management of employees, cost control, procurement, and sales
- Dealing with the government departments.
Education
Diploma of College in Business Tourism -
Nova Scotia Community College
06.2024
Diploma of college in Applied English -
Jiangyin Polytechnic College
06.2002
Skills
- Strong customer empathy
- Effective decision-making abilities
- Proficient problem-solving skills
- Excellent communication skills
- Skilled in Microsoft Office Suite
- Exceptional attention to detail
Certification
- St. John Ambulance Standard First Aid
- WHMIS: Public Speaking Foundations
- Tips for Better Business Writing
- OH&S: Safe1000 & Safe1001
- ServeRight
- Food Handlers
Timeline
Housekeeping Attendant
Delta Hotels by Marriott
05.2023 - Current
Owner of Tingchunlai Chinese Restaurant
01.2017 - 01.2019
Owner and Business Operator
Chongchuan District Rongye Food Firm
01.2014
Diploma of College in Business Tourism -
Nova Scotia Community College
Diploma of college in Applied English -
Jiangyin Polytechnic College