Terence Kam Yiu Hei
Program Developer
Kowloon
Summary
I am a highly motivated and innovative individual with a passion for tackling complex projects and creating scalable solutions that benefit society. With a strong foundation in backend development, programming, and event management, I thrive on turning challenging ideas into successful realities. My expertise in leadership, project management, and technical problem-solving enables me to drive innovation and deliver excellence in dynamic environments. I am eager to contribute my skills and experience to an organization that values creativity, collaboration, and forward-thinking solutions.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work History
Examinations Services Assistant
CPBE, The Hong Kong Polytechnic University
07.2024 - Current
- Oversee exam preparation and venue setup, ensuring smooth operations
- Develop scripts and programs to streamline data processing and enhance system efficiency
- Train and guide new team members in examination procedures
- Utilize IT skills to improve workflows and optimize post-exam processes
Assistant Invigilator
CPBE, The Hong Kong Polytechnic University
01.2024 - Current
- Assist in managing examination sessions, ensuring compliance with protocols
- Support the team in maintaining a secure and organized testing environment
Food Serving Experience
Various Roles
06.2023 - Current
- Banquet Waiter - 帝港酒店集團 (Dynasty Hotel Group)
- Buffet Waiter - Hotel Alexandra, Hong Kong
- Food Runner - 海底撈火鍋 (Haidilao Hot Pot) (Leave)
- Customer Service Representative - 譚仔國際有限公司 (Tam Jai International Co Limited) (Leave)
- Customer Service Representative - 麥當勞公司 (McDonald's) (Leave)
Key Skills Developed:
- Exceptional customer service and communication skills
- Ability to work efficiently in fast-paced, high-pressure environments
- Strong teamwork and collaboration with diverse teams
- Time management and organizational skills
Education
Associate's Degree in Information Technology -
PolyU Hong Kong Community College
09.2023 - 05.2025
Skills
Java
Accomplishments
- Successfully led multiple projects from conception to completion, delivering scalable solutions.
- Improved efficiency in exam preparation workflows by developing custom scripts and programs.
- Enhanced customer satisfaction through exceptional service and teamwork in hospitality roles.
Event Management Experience
Event Planner
- Organized and hosted annual ACG events with hundreds of attendees
- Developed a registration system using IT skills to streamline attendee management
- Conducted user experience research to improve event satisfaction
- Processed and analyzed event data to enhance future planning
https://genshin.acghk.org
Timeline
Examinations Services Assistant
CPBE, The Hong Kong Polytechnic University
07.2024 - Current
Assistant Invigilator
CPBE, The Hong Kong Polytechnic University
01.2024 - Current
Associate's Degree in Information Technology -
PolyU Hong Kong Community College
09.2023 - 05.2025
Food Serving Experience
Various Roles
06.2023 - Current
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