Teddy Fung

• Executed day-to-day technical support to users and maintain network operations
• Manage and troubleshoot LAN/WAN infrastructure, including Site to Site VPN, Cisco Catalyst, and Nexus switches
• Automate provisioning and streamline operational tasks for increased efficiency
• Collaborate with service providers on project implementation and production support
• Conduct compliance checks on network devices to meet HKEX standards
• Optimize network processes by reviewing workflows for efficient operations
• Lead a project with 2-3 teammate for security policy review and migration policy in Firemon, regular meeting with vendor to review project status and discuss issue log / incident
• Project:
• Upgrade Network Monitoring Tool – Solarwinds
• Implement and manage network security policy automation tools
• Firemon

• Guided managed hosting to customer, configure, Troubleshooting, and maintain network equipment to different client
• Maintain and support LAN/WAN environment, Cisco Catalyst, Nexus and Load Balancer F5, Citrix Netscaler
• Support service provider request for BGP routing protocol
• Maintain and support Private Cloud and Public Cloud (AWS)
• Daily maintenance and problem resolution, Cisco operating system software upgrades, and routine hardware configuration
• Organized with other team (OS, Cloud, Service Delivery Manager) for project solutions
• Create and maintain comprehensive documentation for all implemented networks
• Collaborated team lead to manage the networking team
• Liaise with the global Networking team in continuing to refine and develop our existing Network in Asia to improve efficiency, quality, and recognize cost savings
• Lead 1-2 teammate for project discussion with new customer and arrange installation with new clients and review the performance in annual review
• Project:
• Build up for new client
• Merge new client network to our managed hosting device
• Design new network to connect our private cloud and internal network
• Including ASA 5545-X, Netscaler Load balancer, Catalyst switch.

• Engage in network implementation and instantly provide technical support to APAC Data Center Engineering and Network Implementation team
• Initiate project preparation by collaborating with different departments, conduct cost estimation and resource allocation for issuing project plan and implement accordingly
• Liaise with Project Manager to review and fulfil business partner requirements
• Convert business requirements into robust technical solutions;
• Inspect, Diagnose and troubleshoot for project related network issues when they arise
• Projects:
• Low Latency Zones
• Deploy Cisco Nexus N3064 products for business partner’s trading service in Hong Kong and Japan
• HKEx Orion Market Data Platform
• Design platform to fulfil HKEx’s requirements for trading service by catering their circuits and buffer routers.

• Design and develop the existing network to fulfil each internal requirement
• Implement each new project execution
• To provide users solution and advice act as consultant role
• To develop plans and training materials, install devices
• Organize vendor to implement change to complete tasks
• Projects:
• WAN link migration for switch over ISP provider -Upgrade 100M bandwidth to 200M bandwidth, configuration standardization and migrate the WAN router to Cisco ASR1002
• Installation, configuration for Monitoring tools – WhatsUpGold -Working with vendor to install the new monitoring system and find tune the configuration
• Implementation and Development network for BT service -Deploy the solution for new service in existing infrastructure (Cisco 65xx)
• Planning and Implementation for relocation datacentre -Relocation the network block to new datacentre (Cisco 65xx and Cisco 4900, ASR…)
• Provide day to day project support and implementation

• To design and execute on a world-wide project called “Convergence”
• To act as a pre-sales role to achieve an end state where all existing service providers and members natively over the MPLS platform, to allow the subsequent decommission of the existing core network
• To ensure the migration runs smoothly by actively communicate with internal and customer, tailor made non-standard solutions for complex customer
• To provide full technical support throughout the migration and after the migration, for gaining good will for company

• To Config and implement hardware installation, and provide hardware maintenance for British Telecom Keystone project
• To plan and draft implementation procedures, design network infrastructure diagrams, to config and upgrade equipment and to provide consultation and lead junior team members for several Hutchisons Global Communications projects
• To develop plans, draft user manual and training materials, install devices and provide maintenance for CLP projects
• To design and organise, review customer needs and provide solutions, draft standard documentation, config and implement router and switch enhance for existing network, execute IDS implementation, assign and supervise human resources for several Airport Authority projects

• To migrate traditional phone system to Cisco ONS 15305 for all internal users
• To plan and implement the project of replacing existing ATM core network to the new Gigabit Ethernet network for Airport Authority with project name AANET-GE
• To design and execute the migration from existing to new system with the use of Cisco devices for BHS Baggage Handling System
• To install new lighting system for AGL Airport Ground Lighting
• To plan and execute the project of Airport Authority Network – Voice Network (AANET-SDH)
• Communications and Services Experts

· To provide maintenance for server

· To handle customer complains and technical enquires

· To implement software and hardware installation

· To undertake installation for client systems and provide maintenance

· To trouble shoot and provide solution for any computer relation issues

· To diagnose and carry out complex repairs

· To upgrade defined software and hardware

· To supervise junior engineers perform daily operations

· To liaise with help desk and support centre for pre-sales enquiries and after sales support

· To educate and assist end users for computer related enquires