Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Tang Yi Tung Jina

Tang Yi Tung Jina

Hong Kong

Summary

Experienced Cabin Crew member with background providing outstanding customer service to travelers.

Service-oriented professional with over 4 years of customer services experience.

Accomplished professional trained in safety procedures for aviation industry.

Overview

3
3
years of professional experience

Work History

Flight Attendant

Hong Kong Airlines
06.2018 - 02.2020
  • Maintained a safe cabin environment.
  • Demonstrated flexibility and adaptability amidst schedule changes, delays.
  • Enhanced passenger satisfaction by providing exceptional in-flight service.

Senior Front Desk Officer

Iclub Sheung Wan Hotel @ Regal Hotel International
11.2016 - 03.2018
  • Resolved guests complaints.
  • Collaborated with team members to handle guest requirements from check-in through check-out.

Education

Bachelor of Hospitality Management - Hospitality

Hong Kong Metropolitan University
09.2016

Higher Diploma of International Hospitality and Tourism Management - Hospitality

Hong Kong Institute of Vocational Education (Haking Wong)
09.2015

S.1 - S.6 -

Fung Kai Liu Man Shek Tong Secondary School

Skills

  • Experienced cabin crew member
  • More than 4 years of customer service experiences
  • Complaint Handling

Languages

Chinese (Cantonese), English, Chinese (Mandarin)
Native language

Timeline

Flight Attendant

Hong Kong Airlines
06.2018 - 02.2020

Senior Front Desk Officer

Iclub Sheung Wan Hotel @ Regal Hotel International
11.2016 - 03.2018

Bachelor of Hospitality Management - Hospitality

Hong Kong Metropolitan University

Higher Diploma of International Hospitality and Tourism Management - Hospitality

Hong Kong Institute of Vocational Education (Haking Wong)

S.1 - S.6 -

Fung Kai Liu Man Shek Tong Secondary School

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Tang Yi Tung Jina