Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tam Chung Ming Alex

Travel Consultant
Hong Kong ,Tseung Kwan O

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

32
32
years of professional experience
3
3
Languages

Work History

Tour Coordinator

Freelancer
Hong Kong
04.2016 - Current

My job is plays a crucial role in planning, organizing, and executing tours while ensuring client satisfaction and operational efficiency. They must possess excellent communication and organizational skills, attention to detail, and the ability to work under pressure in a fast-paced environment.

Vaccination Registration Officer

Tourism Industry Service Limited
Hong Kong
05.2021 - 02.2023
  • The role of a Vaccination Center Registration Officer is to facilitate the registration and administrative processes at a vaccination center. They assist individuals in registering for COVID-19 vaccinations, verify eligibility, and ensure accurate documentation. Here is a job description for a Vaccination Center Registration Officer:

Travel Agent Operation Manager

J T Tours Limited
Hong Kong
02.2010 - 03.2016

My job as a Travel Agent Operation Manager is responsible for overseeing the day-to-day operations of a travel agency or department within a travel company. They ensure that all aspects of the agency's operations run smoothly, efficiently, and in compliance with industry standards.


Tour Leader

J T Tours Limited
Hong Kong
11.2000 - 02.2010

A Tour Leader, also known as a Tour Guide or Tour Manager, is responsible for leading and managing tour groups, providing them with a memorable and informative travel experience. They serve as the primary point of contact for the group throughout the tour and are responsible for ensuring the smooth operation of the itinerary.

Senior Travel Consultant

Tourist Enterprises Ltd
Hong Kong
10.1992 - 10.2000

A Travel Consultant, also known as a Travel Advisor or Travel Agent, is a professional who assists clients in planning, organizing, and booking their travel arrangements. They provide expert advice, personalized recommendations, and excellent customer service to ensure that clients have a smooth and enjoyable travel experience.

Education

High School Diploma -

Sir Sandford Fleming SS
Canada
04.2001 -

High School Diploma -

Albert College
Canada
04.2001 -

Skills

Problem-Solving

Timeline

Vaccination Registration Officer

Tourism Industry Service Limited
05.2021 - 02.2023

Tour Coordinator

Freelancer
04.2016 - Current

Travel Agent Operation Manager

J T Tours Limited
02.2010 - 03.2016

High School Diploma -

Sir Sandford Fleming SS
04.2001 -

High School Diploma -

Albert College
04.2001 -

Tour Leader

J T Tours Limited
11.2000 - 02.2010

Senior Travel Consultant

Tourist Enterprises Ltd
10.1992 - 10.2000
Tam Chung Ming AlexTravel Consultant