Tai Man Kit Terrence
Hong Kong,China
Overview
31
31
years of professional experience
Work History
Assistant Manager
Dah Sing Bank Ltd
Hong Kong
02.1996 - Current
- Managed collection operations, overseeing a team to optimise debt recovery processes and achieve targets.
- Conducted training sessions for new staff on best practices in debt collection, enhancing team performance.
- Oversaw the write-off process for uncollectable debts, ensuring all possible recovery actions had been exhausted.
- Analysed financial statements of debtors to ascertain repayment capacity and negotiate feasible payment terms.
- Liaised with solicitors and debt recovery agencies to coordinate legal proceedings for outstanding debts.
- Arranged repossession and release of vehicle and mortgage for delinquent accounts.
- Coordinated disposal tender for vehicle to maximise recovery value.
- Collaborated with agencies to sell property efficiently.
- Issued tender invitations to potential buyers to stimulate interest.
- Processed insurance claim documentation to ensure timely resolution.
- Prepared detailed reports on collection activities, highlighting successes and areas for improvement for review in management meetings.
Education
Yu Chun Keung College
01-1993
Skills
- Debt negotiation
- Financial analysis
- Collection strategies
- Legal coordination
- Report preparation
- Team management
- Customer relationship management
- Customer relationship building
- Problem solving
- Conflict resolution
- Excellent communication
Timeline
Assistant Manager
Dah Sing Bank Ltd
02.1996 - Current
Yu Chun Keung College