Tai Lok Yin
Fresh-graduation
Summary
4 Years of working experiences proven experienced in different working environment and have honed myself to improve comprehensively. Skilled Lifeguard consistently remains calm and focused in stressful environments cultivate to being Alert and used to scanning in every situation. Being apartment associate and restaurant supervisor are the experiences that to be used to clarify duties and cooperate with other colleagues and easier to adept in new environments.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
4
4
Certifications
Work History
Apartment Assoicate
Miramar Hotel and Property Management Company LTD
01.2024 - Current
- Improved project delivery times with implementation of streamlined communication strategy.
- Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
- Negotiated with suppliers to secure cost-effective contracts, improving company's bottom line.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Monitored customers for signs of security concerns and escalated issues to management.
- Increased customer satisfaction with thorough product demonstrations and personalized advice.
Lifeguard
Private Lifeguard Organization
4 2023 - Current
- Attentively monitored swimmers to identify distress.
- Monitored safety of guests in and around swimming pool.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Maths Tutor
Olympiadchampion
02.2023 - 05.2023
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Worked effectively in fast-paced environments.
- Self-motivated, with strong sense of personal responsibility.
- Organized and detail-oriented with strong work ethic.
- Excellent communication skills, both verbal and written.
- Identified issues, analyzed information and provided solutions to problems.
- Passionate about learning and committed to continual improvement.
Restaurant Supervisor
Kentucky Fried Chicken
08.2022 - 05.2023
- Identified and addressed customer complaints to improve service quality.
- Boosted customer satisfaction and service delivery to strengthen customer loyalty.
- Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements and top service standards.
- Directed both FOH and BOH employees through daily tasks and monitored performance throughout day.
Education
BBA - Bachelor of Business Studies (Management)
University College Dublin
Dublin, Ireland 09.2020 - 09.2023
High School Diploma -
Ning Po No.2 College
Hong Kong 09.2014 - 2020.07
Apply Learning - Aviation (Pilot)
Hong Kong University Space
Hong Kong 09.2018 - 07.2020
Skills
Effective problem-solver
Critical Thinking
Operations management
Teamwork and Collaboration
Planning and Coordination
Dependable and Responsible
Safety Training
Team Bonding
Team Collaboration
Languages
Chinese
Very Good
English
Very Good
Mandarin
Very Good
Certification
First Aid/CPR Certified
Timeline
Apartment Assoicate
Miramar Hotel and Property Management Company LTD
01.2024 - Current
BLNST Test (Past in Aptitude test and Basic Law and National Security Law Test & Level 2 in Use of English and Use Of Chinese respectively)
11-2023
Maths Tutor
Olympiadchampion
02.2023 - 05.2023
Restaurant Supervisor
Kentucky Fried Chicken
08.2022 - 05.2023
BBA - Bachelor of Business Studies (Management)
University College Dublin
09.2020 - 09.2023
Apply Learning - Aviation (Pilot)
Hong Kong University Space
09.2018 - 07.2020
High School Diploma -
Ning Po No.2 College
09.2014 - 2020.07
Lifeguard
Private Lifeguard Organization
4 2023 - Current
First Aid/CPR Certified
2023-04
Basic Life Support Certificate
2023-04
SCRC Certificate
2023-05
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