Sze Ying Wong
System Analyst
Summary
WONG Sze Ying System Analyst Experienced System Analyst with 10+ years’ experience working in both public and private sectors. Participating project with large-scale system development, supporting job for on- going system, work with user for system enhancement and migration for cost reduce, security reason and system renewal. Seeking to leverage IT knowledge including technical and management skill for improving system quality, cost and user experience metrics.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
System Analyst
IBM
Hong Kong
08.2021 - Current
- NRS is airport rostering system used by operation admin to preplan staff’s task and shift according to flight detail. Staff can also manage the shift and check for task detail by application’s web/app
- System Support for on-going Hong Kong Airport Rostering System (NRS) - Coordinate Application Vendors, CX IT Team, IBM Team and CX BU for NRS system maintenance, enhancement and incident handling
- Involve in NRS Cloud Migration Project as application Team IT Specialist - Verify NRS on-premises system specification and system design including servers, DB, client server, schedule job setup for preparation of application cloud migration
- POC setup with instruction from Vendors and demonstration to CX IT
- Coordinate CX IT Teams, Project Team and Vendors to achieve Cloud Migration project requirement including UAT and PRD environment setup with network Team, DB Team, Security Team and Infra Team. Go through UAT Testing and fixing problems with BU, vendors and CX IT Teams and various project related document preparation.
Analyst Programmer
Commerce, Tourism
Hong Kong
11.2019 - 05.2021
- Trade Single Window is system for commercial user apply for products import and export permission and go through application handling and reject or approve the application by HK Customs
- Involve in development and enhancement of CITB Trade Single Window System Project
- Working with ReactJS, Java J2EE, js, MS SQL, etc
- QA work including Test Plan Creation, Conducting unit test in development stage and
- Regression Test in UAT Stage
Analyst Programmer
Hospital Authority
Hong Kong
07.2019 - 09.2019
- Involve in development of Clinical Information Management System 2 (CIMS2) project from
- DH and HA - Review and Update CIMS2 function specification according to CIMS 1 and existing HA clinical system logic and user requirement
- Daily scrum meeting with Vendor to monitor the development progress, handling UI design query from Vendor and discuss the CIMS 2 requirement with team member according to knowledge from CIMS 1
- Handling UI design and code review in ReactJS and material UI
Analyst Programmer | Programmer
Department of Health
Hong Kong
12.2015 - 06.2019
- CIMS is Clinical Information Management System which storing all DH clinics related information and help with the normal operation for clinics, including storing patient medical record, clinic appointment, drug allergy, helping doctor create drug list or vaccination inventory, etc
- Work with internal and external team for DH CIMS project for FCS/ MOE/ PMSI modules of supporting/enhancement/development jobs
- Delivered scalable system architecture to support high-availability Internet site with various internal applications.
- FCS (Families Clinic Service) - Seasonal Meeting with FCS users for regular system update and feedback
- User Requirement Implementation and remote or on-site support for FCS users - Whole CIMS platform is using Oracle ADF, weblogic server, Oracle DB, Jasper Report
- MOE (Medication Order Entry), plugin provided by Hospital Authority (HA) - Coordinate internal team, external team (DH other service teams/ DB Team /Infra Team/Network Team) and HA colleague for MOE support, development, seasonal release integration and enhancement job [Using JBoss/ Wildfly Server]
- PMSI (HA - Pharmacy Management System Interface) - Involve in PMSI development Project as IT Specialist and Backend JAVA developer - Go through DEV, UAT, PRE-PRD and PRD Environment setup with DH IT Teams (Infra,Middleware, Network, DB Team), including setup for DB, Server, firewall, DNS, etc
- Work with HA for detail Interface operation, system design, data exchange, services call and accomplish testing scenarios with HA at each development process - System development include J2EE, Hibernate, web service, spring, etc.
- Directed software design and development to meet client needs for functionality and performance.
Analyst Programmer
NCR (Hong Kong) Limited
Hong Kong
03.2015 - 09.2015
- Revamp project for HSBC cheque data handling system - Involve in development and enhancement job with Action Script3.0, Flex , J2EE, using Netbean / GlassFish server and MSSQL
- Performed regression and system-level testing to verify software quality prior to release.
Programmer | Junior Programmer
Labour Department
Hong Kong
09.2011 - 02.2015
- Labour e-Form revamp with e-Form generator and filler from Vershitech - Verify existing logic, create new report with same logic, and QA document preparation - Presentation Arrangement and Demonstration workshop for users
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Lead for “Whatsapp’s like” Andriod Instant Messenger App design and development - Prepare document include user requirement, project schedule, QA plan and result
- Involve in support and maintenance of Labour Department Employment Service System (Intranet) with ASP.NET, VB.NET, PL/SQL, Javascript(JQuery), Crystal Reports
- Resolved problems, improved operations and provided exceptional service.
Education
Bachelor of Arts - COMPUTING
The Hong Kong Polytechnic University
Hong Kong 05.2014 - 05.2018
HIGHER DIPLOMA - ELECTRONIC & INFORMATION ENGINEERING
The Hong Kong Polytechnic University
Hong Kong 09.2009 - 08.2011
Skills
Technical Analysis
undefinedTimeline
System Analyst
IBM
08.2021 - Current
Analyst Programmer
Commerce, Tourism
11.2019 - 05.2021
Analyst Programmer
Hospital Authority
07.2019 - 09.2019
Analyst Programmer | Programmer
Department of Health
12.2015 - 06.2019
Analyst Programmer
NCR (Hong Kong) Limited
03.2015 - 09.2015
Bachelor of Arts - COMPUTING
The Hong Kong Polytechnic University
05.2014 - 05.2018
Programmer | Junior Programmer
Labour Department
09.2011 - 02.2015
HIGHER DIPLOMA - ELECTRONIC & INFORMATION ENGINEERING
The Hong Kong Polytechnic University
09.2009 - 08.2011
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