Sze Man Winnie Wa
Administration And Human Resources
Summary
Results-driven professional in human resources and administration with expertise in strategic thinking, analytical skills, and a passion for customer service. Approach every task with a data-driven decision-making mindset and a keen understanding of human dynamics. Consistently tailor each step to meet the unique needs of the organization and its employees, ensuring optimal outcomes and fostering a positive work environment.
Overview
16
16
years of professional experience
2
2
Certifications
Work History
Assistant Human Resources Officer
Electronic Scientific Engineering Limited
07.2024 - Current
- Handle Asian countries ( Malaysia, Singapore, Thailand and Philippine) All around HR duties
- Enhanced employee satisfaction by implementing streamlined HR processes and procedures.
- Contributed to a positive work environment by addressing employee concerns promptly and professionally.
- Reduced turnover rates by developing comprehensive onboarding programs for new hires.
- Improved overall efficiency with meticulous management of employee records and data systems.
Human Resources and Administration Officer
Pony Technology Development Limited
04.2023 - 07.2024
- HR service for the group
- Full-Cycle recruitment: Key Recruiter of the group is responsible for designing and implementing the overall recruiting strategy, sourcing and attracting candidates through various channels such as job boards, social media, and networking events for back office, club house, wine company and Chinese F&B restaurants
- Prepare recruitment materials, post jobs to appropriate platforms, screen candidates, assess applicants' knowledge and skills, and onboard new employees to ensure they are fully integrated into the company
Sales and Marketing Manager
Gransky Jewellery Limited
07.2020 - 11.2021
- Promoted from Sales and Marketing Executive to Sales and Marketing Manager in Dec 2020
- Payroll job duties supervising payroll employees, distributing wages, determining tax obligations, completing payroll reports, maintaining confidentiality of pay records, resolving payroll discrepancies, adhering to payroll policies, handling job status changes, answering wage-related questions, coordinating leave requests, computing take-home pay, and maintaining payroll processing systems
- Provide full range of executive and secretarial support to the Director
- Delivered clerical support by handling a range of routine and special requirements for jewellery shows
Sales and Marketing Executive
Gransky Jewellery Limited
01.2020 - 07.2020
- Ordered office supplies and kept the office stocked with needed resources to operate smoothly
- Interacted with customers by phone, email, or in-person to provide information
- Recorded accurate and efficient records in staff and customer database
Consultant - Customer Service
Krisma Learning Institute under IPES AFAR Limited
10.2017 - 08.2019
- Organising Adult Training Event Management in Hong Kong, Malaysia and China throughout the year
- About 50 participants in the outdoor training event which is held in Malaysia
Assistant Club House Officer
Shun Tak Property Management Limited
04.2014 - 08.2016
- Management level of Clubhouse
- Providing Club House Services and Facilities for 2000 families
- Being an festival event and competition in charge throughout the year
- E.g Chinese new year event, Halloween event, Christmas event, Swimming gala etc
- Being operation in charge: Prepare Roaster, handling complaints and leading staff in daily operations
- Providing services to clubhouse staff on and off boarding documents and training programs
Project Executive
BC Dreams Co., Ltd
06.2013 - 11.2014
- Staff Management (More than 40 staffs) including staff campus recruitment, training and on-site management
- Client management (More than 25 watch and jewelry companies
- Project management such as booth set up and tasks coordination
- Administrative work
- Sales during the jewelry events
Administrative and PR officer
K.S.Sze & Sons Ltd
10.2010 - 05.2013
- Prepare Admin and PR proposals
- Preparing PR materials such as launching magazine advertising
- Event Organising - jewelry inhouse events with models and F&B
- Administrative duties
Service Associate
The Aberdeen Marina Club
09.2008 - 09.2010
- Health Club Receptionist of Clubhouse
- Handling Complaints
- Organising event for Clubhouse members
Education
BSc (Hon) - Physical Education And Recreation Management
Hong Kong Baptist University
Hong Kong 09.2004 - 11 2008
Skills
Recruitment
Certification
2009, The Hong Kong Management Association Certificate Programme on Employment Ordinance Grade A in the overall assessment
Additional Information
Expected Salary: $23,000
Current Salary: $23,000
Timeline
Assistant Human Resources Officer
Electronic Scientific Engineering Limited
07.2024 - Current
Human Resources and Administration Officer
Pony Technology Development Limited
04.2023 - 07.2024
Sales and Marketing Manager
Gransky Jewellery Limited
07.2020 - 11.2021
Sales and Marketing Executive
Gransky Jewellery Limited
01.2020 - 07.2020
Consultant - Customer Service
Krisma Learning Institute under IPES AFAR Limited
10.2017 - 08.2019
Assistant Club House Officer
Shun Tak Property Management Limited
04.2014 - 08.2016
Project Executive
BC Dreams Co., Ltd
06.2013 - 11.2014
Administrative and PR officer
K.S.Sze & Sons Ltd
10.2010 - 05.2013
Service Associate
The Aberdeen Marina Club
09.2008 - 09.2010
BSc (Hon) - Physical Education And Recreation Management
Hong Kong Baptist University
09.2004 - 11 2008
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