Sze Ki Aqueous Chan
Room 1827, Oi Lok House, Yau Oi Estate, Tuen Mun, NT
Summary
Dynamic AML Compliance Senior Analyst at Citibank, skilled in risk assessment and regulatory compliance. Successfully developed action plans that enhanced governance and compliance standards. Proven leader with a talent for team collaboration and effective communication, driving positive change and optimizing processes to ensure operational excellence.
Overview
26
26
years of professional experience
2
2
Certifications
Work History
AML Compliance Senior Analyst
Citibank (Hong Kong) Limited
06.2021 - Current
- Identified and addressed potential risks with input from functional partners and stakeholders.
- Utilized regulatory changes to pinpoint new key risk areas for assessment.
- Analyzed data and prepared reports on AML risk assessments, monitoring escalated issues.
- Developed action plans for compliance and control challenges by evaluating alternatives.
- Established AML Compliance Risk Management standards and policies to enhance governance.
- Recommended action plans for management based on thorough risk analysis.
- Coached and trained new recruits to ensure adherence to compliance protocols.
- Assessed risks in business decisions, prioritizing firm reputation and compliance with regulations.
Specialist, Independent Compliance Risk Management
Citibank (Hong Kong) Limited
06.2020 - 05.2021
- Coordinated and reviewed compliance-related reports to ensure content accuracy and timely submission.
- Collaborated with team leads within ICRM to align on project deliverables.
- Assisted in preparation, editing, and maintenance of Compliance Program materials.
- Prepared Monthly Dashboard and Board Meeting Presentation Deck for Senior Management meetings.
- Reviewed newly released circulars and regulations, updating Product Teams and Inventory Management Tool accordingly.
Head of KYC Support Centre Wholesales Team, Legal & Compliance Division
China Construction Bank (Asia) Corporation Limited
10.2018 - 08.2019
- Managed a team of 30 KYC Managers for corporate customer reviews, ensuring timely and accurate progress on all KYC profiles.
- Collaborated with AML Advisory Team and Business Units to optimize due diligence processes.
- Challenged existing practices to drive positive change and enhance team performance.
- Standardized workflows and served as the primary contact for procedural updates.
- Addressed areas identified by Audit and Regulator reviews in compliance with Governance Team requirements.
- Supported Department Head in preparing key MIS reports and management updates.
- Provided guidance to colleagues, fostering a collaborative work environment.
- Utilized technical expertise to troubleshoot complex issues and implement effective solutions.
Team Supervisor (KYC AML in Consumer Banking Group & Wealth Management), COO office
DBS Bank (Hong Kong) Limited
05.2017 - 10.2018
- Supervised a team of 3 Case Managers performing daily Actimize Customer batch screening and adverse news monitoring.
- Planned and led KYC AML Team activities, focusing on innovative problem resolution and analysis.
- Updated internal policies and operation manuals, communicating changes effectively to business.
- Mentored business to enhance understanding of AML principles, critical thinking, and operational efficiency.
- Identified and escalated potentially suspicious activities per internal procedures, documenting conclusions clearly.
- Ensured timely and qualitative reviews of CDD/EDD processes, obtaining necessary approvals.
- Conducted regular reporting and analysis for KYC AML Team performance metrics.
- Facilitated ongoing training sessions to reinforce AML compliance standards within the team.
Customer Due Diligence Manager – Commercial Banking, COO office
Hang Seng (Hong Kong) Limited
04.2016 - 05.2017
- Engaged corporate customers to gather detailed information for CDD profile completion.
- Acted as focal point for CDD information clarification among stakeholders and clients.
- Reviewed CDD information and supporting documentation for completeness prior to RM submission.
- Assisted Team Head in reviewing selected sanctions cases before further checks.
- Ensured compliance with Group and Bank requirements for CDD reviews consistently.
Team Manager (AML / KYC) – Consumer In-Business Control
Citibank (Hong Kong) Limited
06.2013 - 04.2016
- Built and supervised team of 14 Case Analysts for KYC activities and monitoring.
- Ensured timely completion of periodic reviews, trigger events, and high-risk account transactions.
- Identified and resolved potential issues proactively to maintain workflow efficiency.
- Reported critical matters to Department Head and relevant parties for swift resolution.
- Established effective communication channels between departments for accurate information sharing.
- Acted as backup for Department Head, assuming duties when necessary.
- Approved satisfactory cases and escalated suspicious transactions to senior management and regulatory bodies.
- Monitored team performance, tracked progress towards goals, and provided constructive feedback.
Branch Services Manager (Yuen Long & Shatin Branch)
Citibank (Hong Kong) Limited
09.2006 - 06.2013
- Supervised operation staff to ensure quality services and efficient branch operations.
- Monitored branch compliance and operational controls, achieving satisfactory audit ratings.
- Reviewed account opening documents, anti-money laundering controls, and investment orders.
- Provided exceptional customer service while offering feedback for service quality enhancements.
- Facilitated regular team meetings to communicate updates and reinforce service standards.
- Analyzed key performance metrics to monitor employee productivity and effectiveness.
Cash Officer (Mongkok & Nathan Road Branch)
Citibank (Hong Kong) Limited
06.2005 - 08.2006
- Supervised and coached counter service staff to enhance service quality and operational efficiency.
- Assisted Branch Service Manager in optimizing branch operations and maintaining service standards.
Head Teller (Wheelock House & Nathan Road Branch)
Citibank (Hong Kong) Limited
01.2000 - 05.2005
- Delivered quality counter services while promoting banking products to customers.
- Assisted Cash Officer in monitoring and training new employees.
- Led a team to enhance service delivery and operational efficiency.
Education
Bachelor of Arts - Accounting and Finance
City University of Hong Kong – Scope
Hong Kong01.2017
Higher Certificate - Banking
Hong Kong Institute of Vocational Education
Chai Wan, Hong Kong07.2001
High School Diploma -
Tuen Mun Technical Institute
Hong Kong07.1997
LCC＆I (1st Level) - Tuen Mun, Hong Kong
Caritas Inst Tuen Mun
Tuen Mun, Hong Kong01.1995
HKCEE - Hong Kong
S.T.F.A. Tam Pak Yu College
Hong Kong07-1994
Skills
- Risk assessment
- Regulatory compliance
- Data analysis
- Policy development
- Reporting standards
- Compliance management
- Project coordination
- Quality assurance
- Problem solving
- Report preparation
Certification
Certified AML Professional (CAMLP), 2018, CK171987, The Hong Kong Institute of Bankers
Availability
Available immediately
Languages
Cantonese, English, Mandarin
Personal Information
Latest Basic Salary
HKD68,000 per month
Expected Salary
HKD70,000 per month
(negotiable)
Timeline
AML Compliance Senior Analyst
Citibank (Hong Kong) Limited
06.2021 - Current
Specialist, Independent Compliance Risk Management
Citibank (Hong Kong) Limited
06.2020 - 05.2021
Head of KYC Support Centre Wholesales Team, Legal & Compliance Division
China Construction Bank (Asia) Corporation Limited
10.2018 - 08.2019
Team Supervisor (KYC AML in Consumer Banking Group & Wealth Management), COO office
DBS Bank (Hong Kong) Limited
05.2017 - 10.2018
Customer Due Diligence Manager – Commercial Banking, COO office
Hang Seng (Hong Kong) Limited
04.2016 - 05.2017
Team Manager (AML / KYC) – Consumer In-Business Control
Citibank (Hong Kong) Limited
06.2013 - 04.2016
Branch Services Manager (Yuen Long & Shatin Branch)
Citibank (Hong Kong) Limited
09.2006 - 06.2013
Cash Officer (Mongkok & Nathan Road Branch)
Citibank (Hong Kong) Limited
06.2005 - 08.2006
Head Teller (Wheelock House & Nathan Road Branch)
Citibank (Hong Kong) Limited
01.2000 - 05.2005
Bachelor of Arts - Accounting and Finance
City University of Hong Kong – Scope
Higher Certificate - Banking
Hong Kong Institute of Vocational Education
High School Diploma -
Tuen Mun Technical Institute
LCC＆I (1st Level) - Tuen Mun, Hong Kong
Caritas Inst Tuen Mun
HKCEE - Hong Kong
S.T.F.A. Tam Pak Yu College