Susan Leung

A Multi-nation Hospitality Design Firm

• Report to Partner
• Manage the day to day running of a team of 30-40 designers, manage the team operations, support company operations by maintaining office system and supervising staff
• Manage all aspects of the budget, forecast, payables and receivables of each project, along with financial tracking and controls to meet target from HQ; oversee the scheduling and invoicing of clients/consultants; prepare finance reports to Accounting team
• Cultivated positive, productive team environments, resolving conflicts quickly.
• Improving the timeliness with which completed work was invoiced by managing and reviewing WIP regularly
• Maintaining an overview of the business, and current and incoming works, allowing for improved scheduling of designers which prevented an over commitment of resources
• Assist Partner on business development, promote our team’s portfolio.

An international interior woodwork contractor, furniture supplier

• Report to Senior Project Manager
• Liaised between departments to facilitate communication and keep appropriate parties updated on project developments
• Play as team member to supervise the site work progress
• Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments
• Station on site to control and monitor the site progress, identified risks and took corrective action as needed
• Kept projects on schedule by managing deadlines and adjusting workflows

30 ppl multi-national Architectural & Interior Design firm

Project resources:

• Use MS project software to prepare monthly company schedules and to plan, manage and coordinate manpower to achieve project deadlines and timelines; recommend manpower to MD
• Monitor project time schedule, quality control and report to MD any manpower changing and issues weekly
• Chair internal weekly meeting with designers about project progress/status, and resource
• Prepare project budget and final account, project correspondence, emails
• Provide administrative support to MD and Designers
• Assist designers in project management, liaise with clients, suppliers, contractors and consultants
• Assist designers to prepare full set of tender / quotation, specification, contract and all related documentation;
• Handle telephone calls and office administration duties
• Handle business correspondence, reports, proposals, minutes
• Make travel arrangements and hotel bookings
• Maintain filing system
• Inventory control of all office supplies