Summary
Overview
Work History
Education
Skills
Accomplishments
Expected Salary
Certification
Timeline
Generic

Sunny Wong

IT Project Manager

Summary

IT Project Manager with 7 years of experience managing digital projects and delivering user-focused platforms. Skilled in Agile and Waterfall methodologies, with expertise in risk management, workflow optimization, and delivering high-quality results. Currently pursuing PMP certification to further enhance professional expertise and align with global project management standards. Proficient in tools such as Jira, Google Analytics, and BI reporting to make data-driven decisions and ensure seamless project execution.

Overview

7
7
years of professional experience
29
29
years of post-secondary education
3
3
Certifications

Work History

Assistant IT Project Manager - ECommerce

UNI-CHINA (BUSINESS) MANAGEMENT LTD
05.2024 - Current
  • Managed the entire lifecycle of the e-commerce website and app development, including requirements gathering, UXUI design, SF express & CRM integration, UAT, etc, resulting in delivering the project 3 weeks ahead of schedule.
  • Oversaw system maintenance by managing bug fixes, front-end/back-end system improvements, and feature enhancements based on user and business requirements that improved user efficiency and platform performance.
  • Monitored platform performance using tools like Google Analytics and BI reporting dashboards, analyzing traffic, user behavior, and system health to drive data-driven improvements.
  • Monitored SAP systems to ensure accurate financial settlements and seamless transaction processes.
  • Worked closely with cross-functional teams and stakeholders to gather requirements, align on deliverables, and provide regular performance updates through actionable BI reports.

Project Manager

DENTSU CREATIVE
09.2022 - 10.2023
  • Led the entire phase of the technical development cycle from UXUI design, functions layout, UAT, system deployment, and implementation.
  • Developed and managed project plans, timelines, and budgets to ensure timely and high-quality delivery of projects.
  • Provided innovative and creative digital business solutions to clients, and led cross-functional teams to work seamlessly to achieve success.

Senior Account Executive – Digital

PRIZM GROUP
06.2018 - 09.2022
  • Worked closely with the IT department and executed a variety of IT projects, covering Facebook Chatbot, CRM Integrations, website development, vending machine, and pixel implementation.
  • Contributed integrated digital marketing strategies and project management to achieve clients' KPIs, content marketing, paid media strategy, and customer acquisition.
  • Played a key role in communicating with clients to understand their business objectives, and negotiated with internal and external parties to ensure qualified deliverables.

Education

Bachelor of Arts - Communication

University of Washington
Tacoma, WA
04.2001 - 01.2017

Associate of Arts - Communication

Pierce College
Lakewood, WA
04.2001 - 01.2015

Skills

IT & Digital Project Management

AI-Powered Content Creation

Risk Management

Metrics & Analytics

Digital Solution

UX/UI Optimization

Google Analytics

Power BI

Photoshop

Accomplishments

  • HK Market: Led the website and app development projects from concept to completion, successfully delivered the projects 3 weeks ahead of schedule, and implemented improvements that boosted daily active users by 40%, and optimized conversion rates by 20% through data-driven insights and UX/UI enhancements.
  • PURE Fitness & Yoga: Redesigned and launched a fully revamped website with a bespoke branding design, increasing user engagement by 30% and differentiating the platform from competitors. Integrated e-commerce features that streamlined the purchase process for memberships, classes, and events, reducing checkout time by 25%.
  • Mercedes-Benz EQ Hub: Developed a comprehensive website dedicated to showcasing electric vehicle models, significantly boosting brand visibility and driving customer engagement for test drives by 20%.
  • HomeSquare Mall: Developed an E-commerce site, including Ecoupon system and redemption portal to drive retail sales and member registration.

Expected Salary

HK$43,000 (Current Salary: HK$34,000 X 13 months guarantee + discretionary bonus)

Certification

Project Management Professional Certification (PMP), In progress

Timeline

Google Project Management: Professional Certificate

05-2025

Generative AI for Project Managers Specialization

05-2025

Assistant IT Project Manager - ECommerce

UNI-CHINA (BUSINESS) MANAGEMENT LTD
05.2024 - Current

Project Manager

DENTSU CREATIVE
09.2022 - 10.2023

Senior Account Executive – Digital

PRIZM GROUP
06.2018 - 09.2022

Bachelor of Arts - Communication

University of Washington
04.2001 - 01.2017

Associate of Arts - Communication

Pierce College
04.2001 - 01.2015
Sunny WongIT Project Manager