Sunil Thakali

Bistrocana Yuen Long, HK.

Restaurant Operation Manager: 5th Sep 2022 - Present

Bistrocana Stanley, HK.

Bar Manager: September 15, 2020 – September 3, 2022

• Maintained compliance with local regulations by conducting regular safety audits and addressing any identified issues promptly.
• Effectively coordinated daily bar and restaurant management operations, resulting in greater productivity and higher levels of customer satisfaction.
• Created the altered the cocktail menu based on seasonal offerings and customer feedback.
• Appraised staff performance and provided constructive feedback to improve overall productivity.
• Developed strong relationships with suppliers, negotiating favorable terms and pricing.
• Interviewed, hired and counselled qualified waitstaff and bar staff.
• Reduced waste levels by closely monitoring stock levels, implementing proper rotation practices, and adjusting orders as needed.
• Collaborated with chefs and kitchen staff to develop unique food pairings that enhanced the overall guest experience.
• Maintain budget, maximize resources, and minimize spending.
• Building close relations with guests, especially with regulars.

• Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
• Kept alcoholic beverages well-stocked and organized to meet expected demands.
• Closed out cash register and prepared cashier report at close of business.
• Constantly monitoring and maintaining the cleanliness and organization of an assigned bar working area.
• Mentored and trained staff members to ensure exceptional customer service standards.
• Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
• Implemented cost control measures to maximize profit margins without compromising on quality or service levels.

St. Regis Bar & The Drawing Room

Mixologist: March 13, 2019 – September 14, 2020

• Negotiated with suppliers for better pricing on high-volume ingredients, significantly reducing cost of goods sold.
• Contributed positively towards workplace culture by fostering a collaborative and inclusive environment among bar staff.
• Prepared classic, modern, and unique cocktails for each customer.
• Coordinated with event planning teams to design custom cocktail menus tailored specifically for private parties or special occasions.
• Conducted weekly inventory audits to minimize loss and prevent stockouts of popular items.
• Increased bar revenue by designing seasonal drink menus that attracted new clients.
• Organized and executed high-volume event nights, maintaining quality and speed under pressure.
• Enhanced bar revenue by creating signature cocktails that became best-sellers.

Arbor (Michelin **)

Sr. Bar Captain: May 1, 2018 – March 12, 2019.

Épure, (Michelin *)

Bar Captain: April 28, 2015 – April 30, 2018.

• Managed cash handling procedures, ensuring accurate accounting of daily transactions.
• Assisted in menu development, incorporating signature drinks that showcased the establishment's unique offerings.
• Ensured smooth bar operations by managing inventory, ordering supplies, and maintaining cleanliness standards.
• Improved customer satisfaction by delivering exceptional service and promptly addressing concerns.
• Organized cocktail training for new seasonal cocktails.
• Daily sales report in the absence of the bar manager.
• New cocktail recipe mapping in the MC system.
• Stock control and complete inventory every week.

Ozone

Bartender: June 2013 - March 2015

• Ensured compliance with all quality regulations and up to standards.
• Developed professional relationship with team to achieve financial objectives.
• Kept bar presentable and well-stocked to meet customer needs.
• Served high customer volumes during special events, nights, and weekends.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
• Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.

Abebe Polynesian Bar & Club

• Closed out cash register and prepared cashier report at close of business.
• Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
• Implemented drink prep procedures, significantly reducing wasted stock.
• Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
• Monitored inventory levels closely to avoid stock shortages during peak hours.
• Adhered to strict cleanliness standards throughout all aspects of bar operations.

• Kept bar presentable and well-stocked to meet customer needs.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Enhanced customer experience with engaging conversations and personalized drink recommendations.
• Kept bar stocked with liquors, juices and garnishes for drinks.
• Created attractive bar displays by strategically arranging bottles and glasses.