Sun Tao

• Took the lead in the IT business operation and maintenance team, covering aspects such as organizational structure design, capability enhancement, and daily operation management. Ensured that the team efficiently supported the company's diverse IT business needs.
• Spearheaded the planning and construction of operation and maintenance infrastructure, which encompassed public cloud services (Baidu Cloud), Kubernetes (K8S) environment, VMware private cloud, and Cloudstack solutions. This ensured business continuity and data security.
• Took charge of building the operation and maintenance monitoring and logging systems, leveraging the Prometheus + VictoriaMetrics + Grafana technology stack. Ensured comprehensive monitoring of the K8S environment, Linux/Windows/GPU devices, EMC/Ceph storage, and network devices. Timely detected fault risks and enhanced the efficiency of problem response and resolution.
• Implemented change management, capacity planning, and problem-handling procedures. Optimized the quality of operation and maintenance services, reduced system risks, and improved business stability.
• Managed and optimized operation and maintenance costs, maximizing cost-effectiveness through resource allocation and technological innovation.
• Facilitated the digital transformation of enterprise operations. Supported the operation and maintenance of key business systems like vehicle R&D PLM and vehicle simulation HPC, promoting the automation and intelligence of business processes.

• Was responsible for the operation and maintenance of the company's connected vehicle TSP platform, CPSP business, and message push business. Based on the company's public cloud Kubernetes platform, provided operation and maintenance services including capacity planning, service monitoring, external release, and change release for the business.
• Managed the company's Tencent Cloud and Alibaba Cloud platforms and offered guidance to developers on the use of cloud products.
• Handled problem location and personnel coordination between the TSP platform and the TBOX end/vehicle end/mobile end during the pre-SOP commissioning of multiple vehicle models.
• Participated in the review of the new business launch plan and provided optimization suggestions.
• Took care of the operation and maintenance of the company's Kubernetes cluster and troubleshooting.

• Took on the operation and maintenance of Aiways Auto's connected vehicle business. The connected vehicle system was built on Alibaba Cloud in China. Responsibilities included the deployment of the TSP platform, all network planning, and continuous deployment and operation and maintenance work. This system encompassed TSP, APP, operation platform, and new energy monitoring system. Participated in the technical selection and scheme formulation of the MNO (APN) project. Ensured the APN access and operation and maintenance at the TSP end for high-security businesses such as remote control commands of the vehicle TBOX and vehicle condition data reporting. Implemented and maintained the vehicle connection security project plan, which adopted a domestic manufacturer's security solution with HTTPS two-way authentication to safeguard the security of TCP and HTTP traffic in the channel.
• Managed the C-end operation and maintenance of Aiways Auto. Re-planned the operation and maintenance work from the SRE perspective. Clarified the SLO indicators through communication with business, R&D, and testing. Ensured business availability while meeting rapid iterations. Constructed a reliable continuous deployment program, established a reliable monitoring system, formulated a reasonable capacity plan based on actual business operation, designed a highly available network load balancing scheme, built a log management system, and coordinated with other horizontal departments and promoted projects.
• Handled the operation and maintenance of overseas (European) connected vehicle business. The overseas connected vehicle system was built on AWS. Work involved collaborating with MSP vendors to quickly promote the deployment of overseas projects and subsequent operation and maintenance. Despite the relatively small overseas business compared to the domestic one, it faced challenges from different cloud vendors, as well as network and compliance issues.
• Worked on CI/CD, monitoring system, and log system.

• Was dispatched to work at the Shanghai Automotive Cloud Computing Center and managed the front-line operation and maintenance team. The team's main responsibilities included IDC computer room hardware inspection, reporting and tracking of alarm events, and on-site emergency response.
• Formulated a monitoring plan for the virtual machines running on the OpenStack platform in the cloud computing center and selected Zabbix as the main monitoring tool.
• Took responsibility for the system operation and maintenance of the TSP platform of SAIC's connected vehicle project. Worked with colleagues from external affiliated companies to solve problems encountered by the TSP platform, mainly data center infrastructure failures caused by a large number of vehicles online, such as router, firewall, and Linux system bottlenecks.
• Led and implemented the introduction of the ELK technology stack, establishing a complete set of log processing tools for the data center, including log data visualization using ES + Grafana. This work was also improved in conjunction with the data center's grading protection assessment.

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