Sukanya Phumsap
Administrator
Summary
Experienced in administrative roles and managing office operations. Effectively supports business leaders and teams with strong organizational and communication skills. Able to work independently with strong multi-tasking skills.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
4
4
Languages
Work History
Assistant Restaurant Manager
Eggplant Thai Viet Cuisine
02.2022 - 02.2025
- Resolved customers' inquiries and grievances in a professional manner, improving customer experience and satisfaction.
- Coordinated communication among staff, leading to a 60% reduction in order errors and improved service efficiency.
- Managed logistics for party food delivery, resulting in a 95% controlled punctuality, a well condition food, and minimized cost.
- Handled issues related to online food delivery platforms, improving response time to customer inquiries by 30%.
- Monitored restaurant operations and adjusted schedules to meet peak customer demand.
- Performed general administrative duties such as handling phone calls, scheduling, filing and keeping important data.
Teaching Assistant (Part Time)
Royal Learning Group
09.2022 - 11.2022
- Helped with grading assignments and tests, providing constructive feedback to 10 students based on results.
- Fostered strong relationships with parents through regular communication about student progress, concerns, and achievements.
- Worked with teacher to optimize learning plans based on student test grades and evaluations.
- Completed daily reports on attendance and disciplinary performance.
Volunteer
ImpactHK
10.2019 - 11.2019
- Assisted team leader in planning and organizing volunteer activities, ensuring efficient use of resources and smooth flow of events.
- Fostered communication with homeless individuals to understand their needs better, contributing to more effective outreach strategies and support services.
- Worked closely with a diverse team of volunteers, sharing ideas to improve program outcomes and foster a supportive community atmosphere.
Education
BBA - Business Management
Hong Kong University of Science And Technology
09.2019 - 08.2022
Associate in Business - Business Management
PolyU Hong Kong Community College
09.2017 - 08.2019
Skills
- Time Management
- Chinese word processing
- Microsoft Office skills
- Office administration
- Ability to work independently
- Time Management
Timeline
Teaching Assistant (Part Time)
Royal Learning Group
09.2022 - 11.2022
Assistant Restaurant Manager
Eggplant Thai Viet Cuisine
02.2022 - 02.2025
Volunteer
ImpactHK
10.2019 - 11.2019
BBA - Business Management
Hong Kong University of Science And Technology
09.2019 - 08.2022
Associate in Business - Business Management
PolyU Hong Kong Community College
09.2017 - 08.2019
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