Subramanian KS
Hong Kong
Summary
Perceptive Senior Business Analyst with 14 years driving successful business processes for Insurance companies. Dedicated to maximizing impact of key performance metrics to enhance and expand business operations. Known for leveraging both macro and micro-scale analyses to generate holistic images of ongoing business operations for immediate actionability.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Sr Business Analyst
Capgemini
08.2022 - Current
- Lead and conducted in depth analysis of business performance versus business goals
- Streamlined workflow for better productivity with implementation of new software solutions.
- Always enlisted customer-service approaches
- Brought forth ability to multitask and prioritize
- Created innovative and usable solutions
- Effectively managed teams of business process consultants
- Developed and executed comprehensive Project plans and workforce breakdown structures for complete systems
- Identified process inefficiencies through gap analysis and outlined sensible solutions.
Lead Business Analyst
Bamboo Technologies
02.2022 - 08.2022
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations
- Conduct meetings with business users to collect information on business process and user requirements
- Design UI/UX Prototype in Figma to demo expected system design
- Articulate business requirements to project team
- Worked closely with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance
- Improved business direction by prioritizing customers and implementing changes based on collected feedback
- Mapped current business and operational processes and recommended areas for improvement
- Operated under Agile and Scrum frameworks to complete releases every month in well-organized sprints.
Business Analyst
Cognizant
01.2015 - 02.2022
- Analyzed and evaluate business problems and derive solutions
- Articulate business requirements to project team
- Prepare exhaustive plan and work through target
- Identified process inefficiencies through gap analysis and outlined sensible solutions
- Mapped current business and operational processes and recommended areas for improvement
- Authored and maintained well-organized, efficient and successful manual test cases for entire team
- Effectively interacted with Business Users and Development teams.
Module Lead
Cognizant
02.2013 - 12.2014
- Offshore and onshore team management along with end-to-end project management including planning, allocation and cost of testing and delivery
- Reviewed bug reports and error logs, translating data into digestible reports for senior leadership personnel
- Perform continues test process improvement with help of metrics
- Developed and supported various Automated Tools and Utilities, including Prediction Dashboard, Daily Status Report, and Triage Reports, which helped teams to utilize time efficiently in reporting and also helped Client Management to understand Project status easily
- Facilitating test co-ordination between third-party vendors and test teams spread across locations
- Effectively communicated technical issues to program managers and key stake holders
- Automation feasibility analysis and scripting for enhancements and modifications.
QA Test Lead
Cognizant
08.2012 - 01.2013
- Authored technical requirement analyses of test software, based on multiple iterations of testing
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches
- Reported test findings to development personnel, advising staff on efficacy of subsequent remediation attempts
- Guided team of 10 testers in SIT & UAT environment, coaching employees to maintain best-in-class testing
- Defined test strategy for product documentation and diagnostic frameworks
- Directed off-site teams completing SIT and UAT tests to support successful product development stages and releases
- Conducted defect triage to inspect for missing, misaligned or incorrectly installed components and derived actions.
Senior Test Analyst
Cognizant
06.2010 - 07.2012
- Directed team members to follow specific testing standards and guidelines as outlined in project requirements
- Gathered data on integration issues and vulnerabilities and reported all findings, including improvement recommendations
- Provided each staff member with exemplary training to help improve departmental efficiency and boost understanding of respective job duties
- Communicate and coordinate tasks with lead testing engineer
- Reviewed all test cases and test scripts for quality and identified additional areas to review
- Used equipment, tools and standardized test procedures to provide consistent analysis
- Authored and maintained well-organized, efficient and successful manual test cases for entire team.
Education
Post Graduate Program - Cloud Computing
05.2020
Master of Science - Computer Science & Technology
04.2009
Skills
- Agile Methodologies
- Business Process Mapping & Improvement
- Workflow Analysis
- Communication Skills
- Decision Making
- Fast Learner
- Leadership Skills
- Time Management
- MS Office
- JIRA
- Technical Writing
- C#
- MySQL
- Postman
Accomplishments
- STP Strategy Implementation - Increased STP by 40% by thorough business review and solution
- Supervised team of 19+ members.
- Led team to meet the SLAs by streamlining business processes and identifying areas for improvement.
Certification
- 07/2018, Professional Scrum Master (Level 1)
- 03/2012, General Insurance (Cognizant Internal Certification)
- 10/2011, CSQA (Cognizant Internal Certification)
- 12/2009, ISTQB Foundation Level
Languages
English, Tamil
Native language
Timeline
Sr Business Analyst - Capgemini
08.2022 - Current
Lead Business Analyst - Bamboo Technologies
02.2022 - 08.2022
Business Analyst - Cognizant
01.2015 - 02.2022
Module Lead - Cognizant
02.2013 - 12.2014
QA Test Lead - Cognizant
08.2012 - 01.2013
Senior Test Analyst - Cognizant
06.2010 - 07.2012
Great Lakes Executive Learning - Post Graduate Program, Cloud Computing
University of Madras - Master of Science, Computer Science & Technology
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