Stephen Chu
Hong Kong
Summary
Proven leader in sales management with a strong ability to build relationships and create effective sales plans. Demonstrated track record of consistently surpassing sales quotas at Millock Ltd. Utilized market research and comprehensive team training to expand territories and enhance customer satisfaction. Proficient in B2B sales and communication, achieving substantial revenue growth through strategic planning and performance analysis. Dedicated and motivated sales management professional, equipped to revitalize sales operations and optimize procedures for maximum profitability and client acquisition. Successful in improving sales procedures to streamline and strengthen processes. Multifaceted leader with an analytical and diligent approach to building and leading strong teams.
Overview
22
22
years of professional experience
Work History
Sales Manager
Millock Ltd.
07.2002 - Current
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Regional Sales Manager
Manpex (Asia) Ltd.
07.2012 - 07.2018
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
- Finalized sales contracts with high-value customers.
- Mentored new hires on best practices for building rapport with clients, ultimately contributing to a higher retention rate of customers within the territory.
- Managing Mainland Chinese business.
- Stationed 6 years in Beijing
- Analyzed competitor offerings to devise targeted sales pitches, effectively differentiating our products from competitors in the marketplace.
Education
Bachelor of Arts - Business Management
Mount Royal College
Calgary, Canada05-2001
Skills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
- Sales Planning
- Sales Tracking
- Goal Setting
- B to B sales
- Excellent communication skills
- Market research, forecasting, and analysis
Languages
Cantonese
Native language
English
Proficient
C2
Timeline
Regional Sales Manager
Manpex (Asia) Ltd.
07.2012 - 07.2018
Sales Manager
Millock Ltd.
07.2002 - Current
Bachelor of Arts - Business Management
Mount Royal College
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