Sophie Wai Chuen YUNG
Sales
Hong Kong,NSK
Summary
Accomplished Sales Executive with 20 years of experience in consistently promoting company brand. Passionate expert and valuable business consultant with talents in analysis, consumer knowledge and industry dynamics. Product or Service options to customers. Gifted in building connections, Gifted in building connections, Persuasive negotiator with forward-thinking and performance-oriented natured， while maintaining strong professional relationships.
Overview
18
18
years of professional experience
35
35
years of post-secondary education
Work History
Sales Executive
Organic Taste Company Limited
Kowloon, Organic Products (Food & Personal care)
07.2021 - Current
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Develop new clients , following up orders, arranging shipments .
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Manage shopping mall counter administrative matters
- Used Microsoft Word and other software tools to create documents and other communications.
Sale Office
Asia Sources Ltd
Hong Kong, Entrance French Natural Products
05.2015 - 12.2019
- Participated in continuous improvement by generating suggestions,
- Worked with customers to understand needs and provide excellent service.
- Administrative
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Used Microsoft Word and other PPT tools to create documents and other communications.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Warehouse management to created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting, Pre-order product stock.
Merchandiser & Operation Executive
Go-green HK Ltd
Hong Kong, Organic farm
04.2014 - 02.2015
- Ran markdown reports, managed store replenishment and analyzed buying reports.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Improve customer retention and manage engaging merchandise displays to inspire impulse purchases.
- Check quality and storage of goods.
- Consult with store managers for information on customer needs and preferences.
- Lead planting lectures to optimize promotions.
- Assist farmers in planting.
- Order farm supplies.
Administrative Assistant
Holistic Options Limited
Hong Kong, electronic Health Products
03.2005 - 03.2007
- company policies and performance standards.
- Created detailed expense reports and requests for capital expenditures.
- Arranged rapid office equipment repair and maintenance with vendors.
- Offered support and training.
- Executed record filing system to improve document organization and management.
- Processed invoices and expenses to facilitate on-time payment.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
Senior Executive Sales Representative
Asia Pacific Limited
Hong Kong, Proxy Italia Beauty Products & Equipment
03.2001 - 05.2002
- Crafted overall account sales strategies and coordinated activities of sales executives to achieve revenue goals.
- Initiated in-depth account assessments with sales and management teams to evaluate sales potential.
- Analyzed market trends in consumer industries to implement appropriate marketing and sales methods.
- Shaped sales approaches to individual clients, facilitating relationships with customers and driving revenue.
- Developed relationships with high-profile clientele by successfully employing market sales techniques.
- Demonstrated products and features to customers, answered questions and overcame objections.
- Facilitated relationships with target accounts through implementation of proven networking methods.
Sales Executive
Eternal Optical & Perfumery (Far East) Beauty Product Ltd.
Hong Kong, Proxy French Products
11.1999 - 09.2001
- Analyzed past sales data and team performance to develop realistic sales goals.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Presented products to clients using dynamic presentations and practical use-case scenarios.
- Remained current on industry trends to better understand customer needs, product effectiveness and sales tactics.
- Executed local, regional and national marketing and branding initiatives to drive sales within existing and prospective accounts.
Land Registration Clerk
Augustine C.Y. Tong & Co. Solicitors and Notaries
Hong Kong
09.1997 - 11.1998
- Used Microsoft Word and other software tools to create documents and other communications.
- Land Registry. Registration of Building Documents and Death Certificates
Decent (Freelence)
Hong Kong Museum Of Coastal Defence (香港海防博物館)
Shau Kei Wan, HEA
02.2012 - 05.2018
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
High School Diploma -
The Hong Kong Academy Diploma of Flower
Wan Chai 01.2001 - 03.2004
Certificate of Attendance of 15 Hours - 有機耕種
Produce Green Foundation
N.T 01.2012 - 02.2022
No Degree - Decent Training Programme
Hong Kong Museum of Coastal Defense 香港海防博物館
Shau Kei Wan, Hong Kong. 05.2012 - 11.2022
Master of Arts - Practical Philosophy
Lingnan University
Tuen Mun 03.2008 - 05.2011
Diploma in Business English - Business English
Eton English College
Mong Kwong 06.2007 - 06.2008
Diploma - Philosophy
The University of Hong Kong
Sha Tin 03.2006 - 05.2007
Professional Diploma - Creative And Critical Thinking
The Chinese University of Hong Kong
Sha Tin 06.2005 - 05.2006
F.5 -
Hong Kong Rhenish Church College
North Point 09.1984 - 05.1989
Skills
Product and service sales
Public speaking
Business networking
Cold Calling
Order management
Systems and software programs
Database Management
Quality assurance understanding
Sales forecasting
Sales expertise
Data analysis
Sales strategy
Timeline
Sales Executive
Organic Taste Company Limited
07.2021 - Current
Sale Office
Asia Sources Ltd
05.2015 - 12.2019
Merchandiser & Operation Executive
Go-green HK Ltd
04.2014 - 02.2015
No Degree - Decent Training Programme
Hong Kong Museum of Coastal Defense 香港海防博物館
05.2012 - 11.2022
Decent (Freelence)
Hong Kong Museum Of Coastal Defence (香港海防博物館)
02.2012 - 05.2018
Certificate of Attendance of 15 Hours - 有機耕種
Produce Green Foundation
01.2012 - 02.2022
Master of Arts - Practical Philosophy
Lingnan University
03.2008 - 05.2011
Diploma in Business English - Business English
Eton English College
06.2007 - 06.2008
Diploma - Philosophy
The University of Hong Kong
03.2006 - 05.2007
Professional Diploma - Creative And Critical Thinking
The Chinese University of Hong Kong
06.2005 - 05.2006
Administrative Assistant
Holistic Options Limited
03.2005 - 03.2007
Senior Executive Sales Representative
Asia Pacific Limited
03.2001 - 05.2002
High School Diploma -
The Hong Kong Academy Diploma of Flower
01.2001 - 03.2004
Sales Executive
Eternal Optical & Perfumery (Far East) Beauty Product Ltd.
11.1999 - 09.2001
Land Registration Clerk
Augustine C.Y. Tong & Co. Solicitors and Notaries
09.1997 - 11.1998
F.5 -
Hong Kong Rhenish Church College
09.1984 - 05.1989
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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