Sofia Kong Chi Yue

• Managed service agreements and maintained data integrity using SAP and Salesforce.
• Streamlined order processing, billing, and delivery scheduling to boost efficiency.
• Developed strategic reports and facilitated cross-department collaboration for informed decision-making.

• Provided high-level administrative support to the Operations Director.
• Coordinated logistics, including storage, distribution, and courier services.
• Maintained accurate documentation and prepared invoice reports for audits.

• Supported the sales team with report generation and customer database management.
• Managed the SVP’s calendar, travel arrangements, expense reporting, and communications.
• Assisted the EEMEA (South Africa) team with budgeting, inventory control, and administrative functions.

• Coordinated training initiatives, managing enrollments and logistics for corporate programs.
• Maintained training databases and standardized reporting protocols.
• Supported event organization and served as a liaison for IT and administrative inquiries.

Managed insurance renewals, compliance filings, and corporate documentation.

(Summers 2004–2006): Handled communications and maintained organized filing systems for cross-departmental support.