SO WAI FUNG
Hong Kong
Summary
Experienced tutor with certain years of experience in teaching. Good reputation for resolving problems and improving students satisfaction. Working abroad is a good experience to understand different working culture, how to co-work with different nationality, train me to have a good adaptation and also widen the horizon.
Overview
8
8
years of professional experience
2021
2021
years of post-secondary education
3
3
Certifications
Work History
Team Leader
Ebb and Flow
06.2024 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Barista
Dear Coffee and Bakery
01.2023 - 04.2025
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Barista
Ebb and Flow
04.2023 - 06.2024
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Junior barista
18 Grams
08.2022 - 11.2022
- Brewing coffee by using coffee machine and hand dripper.
- Giving certain coffee beans' information to clients.
- Handling the daily operation of a coffee bar.
Solar energy technician
Remote training and consulting
07.2021 - 02.2022
- Installed battery and off-grid systems in accordance with client and building requirements.
- Installed solar modules, panels and support structures in accordance with building codes and standards.
- Documented completed work to company standards.
Foreign English teacher
Shkola lm. Lenin
01.2021 - 06.2021
- Incorporated content from popular music and films to motivate and engage students.
- Planned dynamic, interesting lessons by incorporating variety of mediums.
- Developed foreign language learning programmes for various ages and abilities.
Part-time tutor in primary school
Shatin Baptist Church Social Service
09.2019 - 12.2019
- Minimised low level disruption by enforcing classroom policies.
- Assessed student performance, behaviour and class engagement.
Private mathematics tutor
Self-employ
09.2017 - 07.2018
- Helped students with Maths homework and exam practice by following secondary three curriculum.
- Understood students' learning styles, strengths and difficulties to tailor lesson materials and delivery accordingly.
Education
Bachelor of Science - Real estate management
UCEM
Associated degree of Science - Real estate surveying
City University of Hong Kong
Skills
Quick learner
Certification
SCA - Introduction to coffee
Timeline
Team Leader
Ebb and Flow
06.2024 - Current
Barista
Ebb and Flow
04.2023 - 06.2024
Barista
Dear Coffee and Bakery
01.2023 - 04.2025
Junior barista
18 Grams
08.2022 - 11.2022
Solar energy technician
Remote training and consulting
07.2021 - 02.2022
Foreign English teacher
Shkola lm. Lenin
01.2021 - 06.2021
Part-time tutor in primary school
Shatin Baptist Church Social Service
09.2019 - 12.2019
Private mathematics tutor
Self-employ
09.2017 - 07.2018
Associated degree of Science - Real estate surveying
City University of Hong Kong
Bachelor of Science - Real estate management
UCEM
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