So Ming Oi
LOGISTICS
Shatin
Summary
With over 30 years of transportation experience, I offer expertise in sales & marketing, logistics, and supply chain. Comfortable working independently or as part of a team, I am confident and effective in any environment. Ambitious, creative, and dedicated, my goal is to consistently drive company success through my skills and experience.
Operations professional with disciplined approach to optimizing processes and improving operational efficiency. Proven history of managing complex tasks and ensuring seamless daily operations. Known for effective team collaboration and adaptability in dynamic environments, displaying strong organizational and problem-solving skills.
Overview
31
31
years of professional experience
14
14
years of post-secondary education
Work History
Senior Operation Clerk
HAVI Freight Management ltd
08.2014 - 04.2025
- Mainly handle documentation and customs declaration
- Prepare import customs clearance doc to customer to help them easily to pick up the cargo.
- Prepare invoices to bill the customer for handling fee & other necessary charge.
- Check vendor incoming invoice and pass to finance department to apply payment.
- Make sure customer can pick up the cargo from carrier without any problem.
- Handle declaration for MCD import HK shipment.
- Handle import doc and check free demurrage with carrier.
- Arrange exterior surveyor if needed.
- Arrange weekly tracking report to customer.
- Handle full set export shipping doc.（Si handle to carrier/ packing list & invoice issue/COO arrangement…etc）
- To arrange cargo release if customs hold shipment.
Senior Operation Supervisor
Ferguson International Freight Forwarding Ltd(ACF LOGISTICS LTD)
07.2012 - 02.2014
- Mainly handle South Africa Area
- Subordinate: 2 persons
- Export: Arrange shipment from Hong Kong to South Africa Shipment
- Handle routine order shipment for the Agents shipment from HK/China consol box to South Africa.
- Most of the customer is co-loader. Therefore, we mainly release s/o to coloader.
- We have 9 agents at China to handle shipment to SA. Some place have direct consol as below:
- Direct consol ex China: Shanghai / Xingang/ Guangzhou/ Shenzhen/ Xiamen / Hong Kong / Ningbo
- Via HK consol box: Dalian / Fuzhou / Qingdao
- Obtain the cost from Liner (k line/MOL/Safmarine / Evergreen/MSC & Maersk) & space distribution to customer.
- Make the sailing schedule to customer, oversea agent & china office.
- Make the cost sheet from the price of liner & send to agent & china office.
- Develop the consol service from other china place.
- Cost control from the supplier , e.g.: trucker / import vendor / warehouse
- Documentation for the hk consol box.
Operation Co-coordinator
Supplyline Logistics Ltd(HUTCHISON LOGISTICS (HK) LTD)
11.2010 - 05.2012
- Mainly handle Asia country.
- Export: Arrange shipment from Hong Kong to Vietnam / Korea to Vietnam / China area to Vietnam
- Transshipment: Arrange shipment from Taiwan to China (Dongguan)
- Handle routine order for the customer, arrange weekly console box from HK / Korea to Vietnam.
- Direct billing to customer, arrange payment to shipping line & vendor.
- Issue bill of lading to shipper & send pre-alert to destination agent.
Operation Supervisor
Honour Lane Shipping Ltd
10.2009 - 09.2010
- Mainly handle South America operation. Obtain price from co-loader & shipping line
- Handle routine order for agent shipment, transshipment cargo from Worldwide to South America area for LCL.
- Rate quote: Rate & space obtain from shipping line. Calculate profit share with agent. Quote price to oversea agents.
- Reporting: Arrange loading report, lifting report & profit share report to management monthly.
- Customer services: Provide sailing schedule to oversea agent & customer. Handle enquiry from customer & oversea agent.
Financial Consultant
Prudential Assurances Co Ltd
01.2009 - 08.2009
- Visit customer & understand their need on life protection/ living benefit/ retirement preparation.
- Then, set up a suitable planning for them.
- Follow up the medical claims from client.
- Monthly update marketing & medical information.
Assistant Seafreight Operation Manager
ASE Air Sea Express (HK) Ltd
08.2007 - 08.2008
- Job arrangement, Cost Negotiable with Shipping Line / Agent, Shipment Profit Control, Set up SOP (shipment operation Procedure), Handle Complaint from Customer / Agent, Budgeting Predict, Handle Rate enquiries from Agent & Customer.
- Routine Order Follow up.
Senior Customer Services (Sales & Marketing Department)
BDP Asia Pacific Ltd
09.2002 - 08.2007
- Handle Customer Complaint & Rate Enquiries, Follow up Purchase Order, Prepare Power point Presentation.
Seafreight Operation Coordinator
BDP Asia Pacific Ltd
09.2002 - 08.2007
- Full Set Documentation & operation Procedure, co-ordinate with Warehouse & CFS Warehouse, arrange Profit share issue.
Customer Services (Europe Section, Seafreight Division)
Birkart Globistics Ltd
12.1999 - 09.2002
- Follow Up Routine Order, Handle Rate enquiries from Agent, Handle shipment Ex South China to Europe, Cost Control for every Shipment.
Operation Clerk – Seafreight Department
ASG (H.K.) Ltd
09.1994 - 11.1999
- Follow up Routine Order, Handle Full Set Documentation & Operation Procedure, Communication with Agent, Consolidation cargo to North Europe Area, Arrange CFS Shipment with Co-loader.
Education
Bachelor of Arts (Honour) - Logistics & Supply Chan Management
University of Northumbria of Newcastle
01.2004 - 01.2006
Higher Diploma - Sales & Marketing
Hong Kong Institute of Vocational Education (IVE)
01.2002 - 01.2004
Higher Certification - Sales & Marketing
Hong Kong Institute of Vocational Education (IVE)
01.1999 - 01.2002
Certificate of Proficiency - Sea Freight
Hong Kong Institute of Vocational Education (IVE)
01.1997 - 01.1999
Installation & Operation Training - ValuNet Standard Version 1.0
Tradelink Authorized Training Centre
Practical Shipping Procedure - EEC Market
Clothing Industry Training Authority
Kowloon BayForm 1 – Form 5 - Passed in HKCEE
Kiangsu Chekiang College (Kwai Chung)
01.1986 - 01.1991
Skills
Operational efficiency
Document management
Standard operating procedures
Scheduling coordination
Key performance indicators
Reporting and documentation
Filing systems
Microsoft office
Invoice preparation
Teamwork and collaboration
Customer service
Problem-solving abilities
Education And Qualification
- Bachelor of Arts (Honour) Logistics & Supply Chain Management, University of Northumbria of Newcastle, 08/2004 - 06/2006
- Higher Diploma in Sales & Marketing, Hong Kong Institute of Vocational Education (IVE), 09/2002 - 06/2004
- Higher Certification in Sales & Marketing, Hong Kong Institute of Vocational Education (IVE), 09/1999 - 06/2002
- Certificate of Proficiency in Sea Freight, Hong Kong Institute of Vocational Education (IVE), 09/1997 - 06/1999
- Installation & Operation Training of ValuNet Standard Version 1.0, Tradelink Authorized Training Centre, 01/1997
- Practical Shipping Procedure (EEC Market), Clothing Industry Training Authority – Kowloon Bay Centre, 01/1994
- Form 1 – Form 5 (Passed in HKCEE), Kiangsu Chekiang College (Kwai Chung), 09/1986 - 06/1991
Computer Language Skills
- Proficient in written and spoken Mandarin, Cantonese & English.
- Extensive experience with Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Microsoft Outlook.
Name
So Ming Oi, 蘇明愛
Personal Information
- Expected Salary: Negotiable
- Date of Birth: 01/16/74
- Gender: Female
Timeline
Senior Operation Clerk
HAVI Freight Management ltd
08.2014 - 04.2025
Senior Operation Supervisor
Ferguson International Freight Forwarding Ltd(ACF LOGISTICS LTD)
07.2012 - 02.2014
Operation Co-coordinator
Supplyline Logistics Ltd(HUTCHISON LOGISTICS (HK) LTD)
11.2010 - 05.2012
Operation Supervisor
Honour Lane Shipping Ltd
10.2009 - 09.2010
Financial Consultant
Prudential Assurances Co Ltd
01.2009 - 08.2009
Assistant Seafreight Operation Manager
ASE Air Sea Express (HK) Ltd
08.2007 - 08.2008
Bachelor of Arts (Honour) - Logistics & Supply Chan Management
University of Northumbria of Newcastle
01.2004 - 01.2006
Senior Customer Services (Sales & Marketing Department)
BDP Asia Pacific Ltd
09.2002 - 08.2007
Seafreight Operation Coordinator
BDP Asia Pacific Ltd
09.2002 - 08.2007
Higher Diploma - Sales & Marketing
Hong Kong Institute of Vocational Education (IVE)
01.2002 - 01.2004
Customer Services (Europe Section, Seafreight Division)
Birkart Globistics Ltd
12.1999 - 09.2002
Higher Certification - Sales & Marketing
Hong Kong Institute of Vocational Education (IVE)
01.1999 - 01.2002
Certificate of Proficiency - Sea Freight
Hong Kong Institute of Vocational Education (IVE)
01.1997 - 01.1999
Operation Clerk – Seafreight Department
ASG (H.K.) Ltd
09.1994 - 11.1999
Form 1 – Form 5 - Passed in HKCEE
Kiangsu Chekiang College (Kwai Chung)
01.1986 - 01.1991
Installation & Operation Training - ValuNet Standard Version 1.0
Tradelink Authorized Training Centre
Practical Shipping Procedure - EEC Market
Clothing Industry Training Authority