Snizhana Komarnitska
Shanghai
Summary
Dynamic Management Support Director at Shanghai Wicresoft Co., Ltd. with expertise in talent acquisition and people management. Proven track record in enhancing customer satisfaction and driving business growth through strategic relationship building and effective coaching. Skilled in performance management, fostering employee development, and navigating international business landscapes.
Overview
6
6
years of professional experience
Work History
Management Support Director
Shanghai Wicresoft Co., Ltd.
01.2022 - Current
- Responsibilities including recruiting, administration support and customer escalation of Microsoft Office 365 global support business.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reported issues to higher management with great detail.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Business Development Manager
Shanghai Wicresoft Co., Ltd.
08.2019 - Current
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Generated new business with marketing initiatives and strategic plans.
Education
Chinise Language Course
Shanghai Theatre Academy
China, Shanghai06-2019
Specialist of Accounting And Audit - Accounting And Audit
Mykolaiv National Agrarian University
Ukraine, Mykolaiv03-2015
Bachelor - Accounting And Audit
Mykolaiv National Agrarian University
Ukraine, Mykolaiv06-2013
Skills
- People management
- Team building
- Talent acquisition
- Coaching and mentoring
- Employee development
- Verbal and written communication
- Performance management
- International business
Languages
Ukrainian
Native language
Russian
Proficient
C2
English
Advanced
C1
Chinese (Mandarin)
Upper intermediate
B2
Japanese
Beginner
A1
Timeline
Management Support Director
Shanghai Wicresoft Co., Ltd.
01.2022 - Current
Business Development Manager
Shanghai Wicresoft Co., Ltd.
08.2019 - Current
Chinise Language Course
Shanghai Theatre Academy
Specialist of Accounting And Audit - Accounting And Audit
Mykolaiv National Agrarian University
Bachelor - Accounting And Audit
Mykolaiv National Agrarian University
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