Siu Tung Yik
Retail Management
Hung Hom,KKC
Summary
Focused Assistant Store Manager known for creating stunning merchandise displays and improving revenue for location. Offering exemplary writing and oral communication skills. Experience in diverse retail environments.
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
Tokyo Lifestyle
10.2019 - 03.2023
- Spearheaded staff recruitment efforts, interviewing candidates for open positions and selecting top talent to join the team.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
- Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
- Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Reported issues to higher management with great detail.
Senior Consultant
Fancl
12.2016 - 07.2019
- Mentored junior consultants, helping them enhance their skills and contribute more effectively to projects.
- Collaborated with internal teams to develop customized solutions that addressed unique client needs.
- Enhanced team performance by implementing training programs and fostering a collaborative work environment.
- Built strong relationships with clients through consistent communication and proactive problem-solving efforts.
- Provided expert guidance on change management initiatives, leading to successful organizational transformations.
Education
GED -
Compass College
Causeway Bay, Hong Kong 04.2001 -
High School Diploma -
Notre Dame College
To Kwa Wan, Hong Kong 04.2001 -
Skills
Operations Oversight
undefinedTimeline
Assistant Store Manager
Tokyo Lifestyle
10.2019 - 03.2023
Senior Consultant
Fancl
12.2016 - 07.2019
GED -
Compass College
04.2001 -
High School Diploma -
Notre Dame College
04.2001 -
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