Siu Ming Yuen
Yuen Long
Summary
Offering positive attitude and genuine interest in creating memorable experiences for guests. Brings ability to learn quickly and adapt to dynamic environment of game booth, along with fundamental skills in customer service and handling transactions. Ready to use and develop communication and problem-solving skills in various role.
Overview
1
1
year of professional experience
2
2
Certifications
2
2
Languages
Work History
Game Booth Attendant
Great China Entertainment Group
11.2025 - 03.2026
- Developed strong rapport with customers, encouraging repeat visits and positive word-of-mouth referrals.
- Ensured smooth operations by promptly addressing any technical issues with game equipment.
- Led efforts in creating visually appealing displays showcasing various prizes available at the game booth, capturing visitors'' interest quickly upon approach.
- Contributed to overall event success by actively participating in setup and teardown procedures for the game booths.
Liaison Officer
National Games Coordination Office
08.2025 - 11.2025
- Supported organizational goals by facilitating the exchange of information among team members and departments.
- Maintained an open line of communication with clients, ensuring satisfaction and addressing any concerns promptly.
- Developed strong working relationships with external partners, strengthening collaboration on joint initiatives.
- Contributed positively to company culture by actively participating in employee engagement initiatives.
Sales Associate
Great China Entertainment Group
05.2025 - 07.2025
- Drove nightly souvenir sales for an international audience of up to 600 show-goers, using concise storytelling to highlight limited-edition collectibles and branded apparel.
- Processed card and mobile payments seamlessly while maintaining line speed during 15-minute intermission rushes.
- Reconciled digital takings, replenished displays, and rotated stock between shows to guarantee full product availability and visually appealing merchandising for every performance.
Ticketing Assistant
Great China Entertainment Group
11.2024 - 03.2025
- Prepared detailed reports on daily sales activities for management review, highlighting areas for improvement where necessary.
- Worked closely with security personnel at events, verifying ticket authenticity and preventing unauthorized access.
- Provided exceptional service to patrons, addressing concerns and ensuring a positive experience at events.
Education
Bachelor of Arts - Global Development And Sustainability
Lingnan University
Tuen Mun, Hong Kong08.2025
Skills
Sales Strategies
Negotiation Skills
Problem-Solving
Time Management
Motivational skills
Quick decision making
Customer engagement
Cleanliness
Certification
First Aid
Timeline
Game Booth Attendant
Great China Entertainment Group
11.2025 - 03.2026
First Aid
08-2025
Liaison Officer
National Games Coordination Office
08.2025 - 11.2025
Sales Associate
Great China Entertainment Group
05.2025 - 07.2025
Ticketing Assistant
Great China Entertainment Group
11.2024 - 03.2025
Driving License
06-2024
Bachelor of Arts - Global Development And Sustainability
Lingnan University