Summary
Overview
Work History
Education
Skills
Languages
Expected Salary
Timeline
Generic

SIU CHEUNG CHAN BRYANT

Associate Knowledge Manager

Summary

Astute Associate Knowledge Manager with data-driven and technology-focused approach. Communicates clearly with stakeholders and builds consensus around well-founded models. Talented in delivering clear guidance in authentication and identifying bad actor.

Overview

13
13
years of professional experience
2
2
years of post-secondary education

Work History

Associate Knowledge Manager

Stockx
11.2022 - 04.2024
  • Direct contact with end users, reassure customer satisfaction
  • Quality comparison, authenticate products and distinguish difference between authentic and counterfeit products, deliver the finding to corresponding co-workers, including team captains and authenticators
  • Operation communication, report to regional director
  • Fraud concerns, bad behavior study from buyers and sellers
  • Report to higher management overseas, such as brand protection managers and Fraud team

Authenticator

Stockx
09.2020 - 10.2022

Streetwear Authentication

Sneaker Authentication

Communicate with Knowledge team

Report to operation managers

Sales & Marketing Executive

Chung Yung Cycle Co.
01.2017 - 10.2019
  • Communicate with overseas cycling brands (Bell,Giro, , etc)
  • Forecast potential sales and allocate purchases from different brands
  • Inventory control
  • Communicate with local dealers and place sales order
  • Warranty check

Store Manager Assistant

Innovative English Education limited
07.2011 - 06.2016
  • Teach children ranged from P.3 to F.6
  • Communicate with parents and address improvement with students' learning
  • Train junior tutors
  • Monitor operations
  • Interview applicants

Education

Bachelor of Science - International Hospitality Management

University Of Surrey
United Kingdom
09.2009 - 09.2011

Skills

    Appropriate balance among the interests of parties

    Strong numerical sense

    Attention to detail

    Process optimization

    Increase revenue

Languages

Cantonese
Excellent
English
Very Good
Mandarin
Basic

Expected Salary

Current salary: HK$ 27,500/month + Bonus

Expected salary: HK$ 33,500/month + Bonus

Timeline

Associate Knowledge Manager

Stockx
11.2022 - 04.2024

Authenticator

Stockx
09.2020 - 10.2022

Sales & Marketing Executive

Chung Yung Cycle Co.
01.2017 - 10.2019

Store Manager Assistant

Innovative English Education limited
07.2011 - 06.2016

Bachelor of Science - International Hospitality Management

University Of Surrey
09.2009 - 09.2011
SIU CHEUNG CHAN BRYANTAssociate Knowledge Manager