Siriying Ittipronpitak
Client Manager - DTS
Bangkok,Thailand
Overview
18
18
years of professional experience
6
6
years of post-secondary education
Work History
Client Manager
Maersk Line (Thailand) Co., Ltd
10.2020 - Current
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Manage overall portfolio to maximize ocean volume, revenue and profitability.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Built relationships with customers and community to establish long-term business growth.
- Achieved established KPI for company, team and individual performance through teamwork and focus on customers.
Key Account Manager
Damco Logistics (Thailand) Co., Ltd
01.2019 - 09.2020
- Managed over 10 customers per week to retain existing relationships and grow share of business.
- Positioned global capabilities to expand market share.
- Built and maintained strong client relationships to drive business growth and retention.
- Collaborated cross-functionally with teams to maintain consistent service and experience.
Business Development Manager
Damco Logistics (Thailand) Co., Ltd
04.2012 - 12.2018
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Generated new business with marketing initiatives and strategic plans.
Field Sales Executive
TNT Express Worldwide (Thailand) Co., Ltd
04.2008 - 03.2012
- Be the representative of the company who take care of and support over a hundred small and medium size companies by offering excellent transportation services to our clients.
- Assigned to expand customer base in a specific geographic territory with the aim of generating and sustaining of revenue targets
- Maintain the relationship of existing customers, get new clients, and enhance company targets at the same time.
- Develop selling & negotiating skills and apply it on the jobs to gain customer satisfaction, and educate them on TNT service as well.
Indoor Sales Executive
TNT Express Worldwide (Thailand) Co., Ltd
02.2007 - 03.2008
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Utilized sales techniques to build customer interest and close sales by calls.
- Opened new accounts and documented personal, demographic, and payment information in system.
- Generated leads and established relationships with potential customers through outbound telephone calls.
Account Receivable Executive
Maersk Bangkok Branch
03.2006 - 01.2007
- Created simple to moderately complex reports using variety of business tools.
- Ensuring and facilitate freight charges payments and other expenses from credit clients.
- Identified and resolved systematic and operational root causes of denials and outstanding AR.
- Prepared bills receivable, invoices, and bank deposits.
- Handled day-to-day accounting processes to drive financial accuracy.
Education
MBA - Strategic Management
Assumption University, Bangkok, Thailand
Bangkok 08.2012 - 06.2014
BBA - Business International Management
Assumption University, Bangkok, Thailand
Bangkok 06.2002 - 03.2006
Additional Information
LEARNING COURSES
- Voice of Customer Course
- SPIN Selling Technique
Timeline
Client Manager
Maersk Line (Thailand) Co., Ltd
10.2020 - Current
Key Account Manager
Damco Logistics (Thailand) Co., Ltd
01.2019 - 09.2020
MBA - Strategic Management
Assumption University, Bangkok, Thailand
08.2012 - 06.2014
Business Development Manager
Damco Logistics (Thailand) Co., Ltd
04.2012 - 12.2018
Field Sales Executive
TNT Express Worldwide (Thailand) Co., Ltd
04.2008 - 03.2012
Indoor Sales Executive
TNT Express Worldwide (Thailand) Co., Ltd
02.2007 - 03.2008
Account Receivable Executive
Maersk Bangkok Branch
03.2006 - 01.2007
BBA - Business International Management
Assumption University, Bangkok, Thailand
06.2002 - 03.2006
Similar Profiles
Gamolmat MokharatGamolmat Mokharat
Accounting Intern at ThailandAccounting Intern at Thailand
Aung Khant KyawAung Khant Kyaw
Office Assistant at ThailandOffice Assistant at Thailand
Mohamed BeissaghMohamed Beissagh
Customer Experience Consultant at Maersk LineCustomer Experience Consultant at Maersk Line
PAISARN KETPUKDEEKULPAISARN KETPUKDEEKUL
Business Development Manager at Dow Chemical (Thailand) Co., Ltd.Business Development Manager at Dow Chemical (Thailand) Co., Ltd.
Chatrudee KaewkasaeChatrudee Kaewkasae
CNA in Training at Banphaeo General Hospital (BGH)CNA in Training at Banphaeo General Hospital (BGH)