Sin Lui Kith Leung
Hong Kong
Summary
Dynamic and results-driven professional with a proven track record at HKT Teleservices, excelling in customer service and team management. Recognized for enhancing staff morale and implementing effective training programs, I leverage strong communication skills and computer proficiency to drive operational success and foster collaboration in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Exclusive Sales
HKT Teleservices
10.2025 - 12.2025
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
Bar Captain
Mr and Mrs Fox(East Hotel)
08.2021 - 08.2025
- Evaluated employee performance regularly, providing constructive feedback for continuous improvement.
- Improved customer satisfaction by delivering exceptional service and promptly addressing concerns.
- Maintained compliance with local alcohol laws, licensing requirements, and safety regulations to ensure a secure environment for guests.
- Supervised the setup of private parties, ensuring timely completion of tasks while adhering to client preferences.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Developed strong vendor relationships to negotiate favorable pricing on premium liquors and supplies.
Bar Supervisor
Poseidon Bar and Resturant
07.2020 - 08.2021
- Completed bar opening and closing procedures.
- Poured and prepared mixed drinks for over Number customers daily.
- Collaborated with kitchen staff to develop food pairing suggestions for specialty beverages, enhancing the overall dining experience for guests.
- Ensured compliance with local health and safety regulations by conducting regular inspections and addressing issues promptly.
Education
Yi Jin Diploma - Social Work
Hong Kong College of Technology
Ho Man Tin06.2013
Skills
Friendly, positive attitude
Teamwork and collaboration
Computer skills
Customer service
Microsoft office
Team management
Microsoft Word
Timeline
Exclusive Sales
HKT Teleservices
10.2025 - 12.2025
Bar Captain
Mr and Mrs Fox(East Hotel)
08.2021 - 08.2025
Bar Supervisor
Poseidon Bar and Resturant
07.2020 - 08.2021
Yi Jin Diploma - Social Work
Hong Kong College of Technology