Summary
Work History
Education
Skills
Timeline
Generic
Si Ling Lam

Si Ling Lam

Student

Summary

HSU Art & Culture Communication student with VIP event reception experience at the 10th Business Journalism Awards and guest service experience at Ocean Park Water World. Calm under pressure, detail‑oriented, and fluent in English, Cantonese, and Mandarin.

Work History

Event Reception Volunteer

10th HSUHK Business Journalism Awards | The Hang Seng University of Hong Kong
04.2026 - Current
  • Recognized and greeted VIP guests, including government officials and senior media executives, upon arrival at a high‑profile university awards ceremony.
  • Organized and distributed name tags accurately under tight, stressful conditions, ensuring a seamless check‑in process.
  • Maintained a calm, professional, and welcoming demeanor while managing a fast-paced reception area for over 600 industry professionals

Aquatic Host

Ocean Park Water World
06.2025 - 09.2025
  • Enhanced guest experience by enforcing safety rules and providing friendly, attentive service while answering questions and promoting a positive atmosphere
  • Educated guests on proper riding techniques, reducing the risk of accidents or injuries, and handled emergency situations calmly and effectively to ensure the safety of guests and staff
  • Maintained a clean and safe environment by performing regular inspections of slides and pool areas, and conducted daily checks of safety equipment to ensure all devices functioned properly before opening
  • Reduced wait times by efficiently managing line queues and implementing effective crowd control strategies
  • Contributed to overall park cleanliness by participating in regular trash removal efforts throughout the facility grounds

Education

Bachelor of Arts - Communication / Cultural Studies

The Hang Seng University of Hong Kong
08-2029

Skills

  • Customer service & guest engagement
  • Clear verbal communication
  • Handling busy, fast-paced environments
  • Attention to detail & safety compliance
  • Team collaboration
  • Adaptable learner

Timeline

Event Reception Volunteer

10th HSUHK Business Journalism Awards | The Hang Seng University of Hong Kong
04.2026 - Current

Aquatic Host

Ocean Park Water World
06.2025 - 09.2025

Bachelor of Arts - Communication / Cultural Studies

The Hang Seng University of Hong Kong

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