Summary
Work History
Education
Skills
Timeline
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Si Ling Lam

Si Ling Lam

Student
Sai Wan Ho

Summary

HKHSU Art & Culture Communication student with VIP event reception experience at the 10th Business Journalism Awards and guest service experience at Ocean Park Water World. Calm under pressure, detail‑oriented, and fluent in English, Cantonese, and Mandarin.

Work History

Expo Helper

Amber Education (Hong Kong) Services Limited
Wanchai, Hong Kong
05.2026 - 05.2026
  • Assisted in setting up and tearing down exhibition booths before and after the GEE 2026 event
  • Managed guest registration, helping students and parents complete check‑ins quickly and accurately
  • Maintained crowd flow and order at busy periods, ensuring a smooth experience for attendees
  • Answered visitor questions and provided basic translation between English, Cantonese, and Mandarin
  • Followed all briefing instructions, dress code, and shift schedules reliably

Event Reception Volunteer

10th HSUHK Business Journalism Awards
Shatin, Sha Tin
04.2026 - 04.2026
  • Recognized and greeted VIP guests, including government officials and senior media executives, upon arrival at a high‑profile university awards ceremony.
  • Organized and distributed name tags accurately under tight, stressful conditions, ensuring a seamless check‑in process.
  • Maintained a calm, professional, and welcoming demeanor while managing a fast-paced reception area for over 600 industry professionals

Aquatic Host

Ocean Park Water World
06.2025 - 09.2025
  • Enhanced guest experience by enforcing safety rules and providing friendly, attentive service while answering questions and promoting a positive atmosphere
  • Educated guests on proper riding techniques, reducing the risk of accidents or injuries, and handled emergency situations calmly and effectively to ensure the safety of guests and staff
  • Maintained a clean and safe environment by performing regular inspections of slides and pool areas, and conducted daily checks of safety equipment to ensure all devices functioned properly before opening
  • Reduced wait times by efficiently managing line queues and implementing effective crowd control strategies
  • Contributed to overall park cleanliness by participating in regular trash removal efforts throughout the facility grounds

Education

Bachelor of Arts - Communication / Cultural Studies

The Hang Seng University of Hong Kong
Shatin, Hong Kong
08.2025 - Current

Skills

Customer service & guest engagement

Clear verbal communication

Handling busy, fast-paced environments

Attention to detail & safety compliance

Team collaboration

Adaptable learner

Timeline

Expo Helper

Amber Education (Hong Kong) Services Limited
05.2026 - 05.2026

Event Reception Volunteer

10th HSUHK Business Journalism Awards
04.2026 - 04.2026

Bachelor of Arts - Communication / Cultural Studies

The Hang Seng University of Hong Kong
08.2025 - Current

Aquatic Host

Ocean Park Water World
06.2025 - 09.2025

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