HKHSU Art & Culture Communication student with VIP event reception experience at the 10th Business Journalism Awards and guest service experience at Ocean Park Water World. Calm under pressure, detail‑oriented, and fluent in English, Cantonese, and Mandarin.
Work History
Expo Helper
Amber Education (Hong Kong) Services Limited
Wanchai, Hong Kong
05.2026 - 05.2026
Assisted in setting up and tearing down exhibition booths before and after the GEE 2026 event
Managed guest registration, helping students and parents complete check‑ins quickly and accurately
Maintained crowd flow and order at busy periods, ensuring a smooth experience for attendees
Answered visitor questions and provided basic translation between English, Cantonese, and Mandarin
Followed all briefing instructions, dress code, and shift schedules reliably
Event Reception Volunteer
10th HSUHK Business Journalism Awards
Shatin, Sha Tin
04.2026 - 04.2026
Recognized and greeted VIP guests, including government officials and senior media executives, upon arrival at a high‑profile university awards ceremony.
Organized and distributed name tags accurately under tight, stressful conditions, ensuring a seamless check‑in process.
Maintained a calm, professional, and welcoming demeanor while managing a fast-paced reception area for over 600 industry professionals
Aquatic Host
Ocean Park Water World
06.2025 - 09.2025
Enhanced guest experience by enforcing safety rules and providing friendly, attentive service while answering questions and promoting a positive atmosphere
Educated guests on proper riding techniques, reducing the risk of accidents or injuries, and handled emergency situations calmly and effectively to ensure the safety of guests and staff
Maintained a clean and safe environment by performing regular inspections of slides and pool areas, and conducted daily checks of safety equipment to ensure all devices functioned properly before opening
Reduced wait times by efficiently managing line queues and implementing effective crowd control strategies
Contributed to overall park cleanliness by participating in regular trash removal efforts throughout the facility grounds
Education
Bachelor of Arts - Communication / Cultural Studies
The Hang Seng University of Hong Kong
Shatin, Hong Kong
08.2025 - Current
Skills
Customer service & guest engagement
Clear verbal communication
Handling busy, fast-paced environments
Attention to detail & safety compliance
Team collaboration
Adaptable learner
Timeline
Expo Helper
Amber Education (Hong Kong) Services Limited
05.2026 - 05.2026
Event Reception Volunteer
10th HSUHK Business Journalism Awards
04.2026 - 04.2026
Bachelor of Arts - Communication / Cultural Studies