Shun Hung CHAN
Hong Kong
Summary
Address: Room 2304, Kai King Lau, Choi Yiu Estate, Kwai Chung
I have 9-year experience in retail shop, including 7 years in management level with efficient skills to achieve sales goals and cost control. Also, I am Adaptable and highly self-motivated to lead the team to achieve sales goals and customers satisfaction. Furthermore, I always feel passionate and energetic to lead the team to deal with the difficulties.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Store Manager
Uniqlo HK
01.2020 - 01.2022
- To deliver the sales plan to lead the team to drive sales performance
- To plan the shop floor layout with Area manager and VM Team
- To track and analyze sales and customer trends in order to achieve Sales target
- To track store inventory and order merchandise to maximize sales and customer satisfaction
- To prepare daily work schedules for and assigned tasks to 70+ employees
- To evaluate all employees every month and provide training for personal development
Deputy Store Manager
Uniqlo HK
01.2016 - 01.2020
- To ensure store to achieve Sales target
- To plan daily store operations, including cash handing, inventory count and shift procedure
- To plan store's daily, weekly and monthly working schedule
- To make employee personal training plan to ensure skills to maximize sales and customer satisfaction
- To recruit potential staff
Assistant Manager
Uniqlo HK
01.2015 - 01.2016
- To ensure store to achieve Sales target
- To control store inventory
- To ensure staff personal development and working skills
- To recruit potential staff
Senior Salesperson
Uniqlo HK
01.2014 - 01.2015
- To ensure store to achieve Sales target
- To control store inventory
- To plan store's daily, weekly and monthly working schedule
Salesperson/Advanced Salesperson
Uniqlo HK
- To deal with customers by providing excellent service
- To replenish top sales products to the shop floor
- To ensure the cleanliness of the shop floor
Education
BA - SPEED, Hospitality Management
The Hong Kong Polytechnic University School of Professional Education and Executive Development
01.2011 - 01.2013
HD - Service Management
The Hong Kong Polytechnic University
Hong Kong Community College
01.2009 - 01.2011
Skills
Advanced (Microsoft Word, Excel, PowerPoint)undefined
Timeline
Store Manager
Uniqlo HK
01.2020 - 01.2022
Deputy Store Manager
Uniqlo HK
01.2016 - 01.2020
Assistant Manager
Uniqlo HK
01.2015 - 01.2016
Senior Salesperson
Uniqlo HK
01.2014 - 01.2015
BA - SPEED, Hospitality Management
The Hong Kong Polytechnic University School of Professional Education and Executive Development
01.2011 - 01.2013
HD - Service Management
The Hong Kong Polytechnic University
Hong Kong Community College
01.2009 - 01.2011
Salesperson/Advanced Salesperson
Uniqlo HK
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