Excel
Shuk Ting LEE
Sales Associate
Hong Kong,NTW
Summary
Dynamic Sales Associate with proven success at Celine HK LTD, consistently achieving sales targets through exceptional customer service and effective upselling techniques. Skilled in relationship building and problem-solving, I foster teamwork and enhance store operations, contributing to a positive shopping experience and increased sales.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
Work History
Sales Associate
Celine HK LTD
06.2016 - 12.2022
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
Sales Associate
AnthonG
06.2014 - 11.2015
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Achieved monthly store and individual targets
- Managed inventory to ensure product availability, contributing to uptick in sales.
Education
Higher Diploma in Airline Service And Management
Lingnan Institute of Further Education
Tsuen Wan, Hong Kong 09.2012 - 07.2014
Skills
Customer service
Sales development, upselling and cross selling
Teamwork and collaboration
Payment processing
Problem-solving skills
Relationship building
Sales instore training
Retail store operations
Excellent communication skills
Software
Power Point
Word
Abacus
Timeline
Sales Associate
Celine HK LTD
06.2016 - 12.2022
Sales Associate
AnthonG
06.2014 - 11.2015
Higher Diploma in Airline Service And Management
Lingnan Institute of Further Education
09.2012 - 07.2014
Similar Profiles
Gustavo ZaccheriniGustavo Zaccherini
Store Director at CELINEStore Director at CELINE
Camille FlageulCamille Flageul
GLOBAL SENIOR PR at CELINEGLOBAL SENIOR PR at CELINE
Chan Ka Toi, AmberChan Ka Toi, Amber
House Leader at Celine Ho Yam Tong CollegeHouse Leader at Celine Ho Yam Tong College