Shuk Han Louisa Lam
Project Support Officer
To Kwa Wan,KKC
Summary
Project Support Officer with a proven track record at Standard Chartered Bank (HK) Ltd., excelling in meeting facilitation and organizational skills. Successfully streamlined office processes, enhancing efficiency and communication.
Overview
39
39
years of professional experience
Work History
Project Support Officer
Standard Chartered Bank (HK) Ltd.
01.1989 - 06.2025
- Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Streamlined office processes by implementing efficient filing and organizational systems.
- Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
- Maintained inventory of office supplies and placed orders.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Supported company leaders by effectively scheduling meetings and organizing itinerary.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Clerk
Elec & Eltek Multilayer PCB Limited
06.1988 - 01.1989
- Maintained filing system and organized customer documents for easy retrieval of information.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Reporting to the Production Manager & supporting to the production team
Clerk
Universal Printed Circuit Co. Ltd.
07.1986 - 06.1988
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
- Provided secretarial duties to the production manager & providing suppor to company secretary
- Streamlined meeting logistics, coordinating schedules and preparing meeting materials to enhance focus and productivity.
- Input data into spreadsheets and databases.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Maintained filing system and organized customer documents for easy retrieval of information.
Education
Secretarial Duties - Secretary
Kwun Tong Vocational Training Centre
Kwun Tong 04.2001 -
Graduate Certificate - Commercial Course
Caritas Centre For Further & Adult Education
Kowloon, Hong Kong 04.2001 -
High School Diploma -
St. Margaret's Girls' College
Lai Chi Kok, Hong Kong 04.2001 -
Skills
Meeting facilitation
Requirements gathering
Teamwork and collaboration
Time management
Effective communication
Organizational skills
Team building
Project planning
Phone and email etiquette
Stakeholder relations
Timeline
Secretarial Duties - Secretary
Kwun Tong Vocational Training Centre
04.2001 -
Graduate Certificate - Commercial Course
Caritas Centre For Further & Adult Education
04.2001 -
High School Diploma -
St. Margaret's Girls' College
04.2001 -
Project Support Officer
Standard Chartered Bank (HK) Ltd.
01.1989 - 06.2025
Clerk
Elec & Eltek Multilayer PCB Limited
06.1988 - 01.1989
Clerk
Universal Printed Circuit Co. Ltd.
07.1986 - 06.1988