Shoaib HAIDER
Kowloon City
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
21
21
years of professional experience
Work History
Concierge Embassador
Langham Group of Hospitality Eaton Hotel
07.2024 - Current
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
Accounts Clerk
Langham Group of Hospitality, Eaton Hotel
07.2022 - 07.2024
- Perform full set of accounting work and keep all record up to date
- Assist Accountant to prepare monthly management report financial analysis coasting, annual budget and forecast
- Perform various costing analysis for the operation of hotel and Food & Beverage outlets
- Identify, develop and implement process improvement opportunities and partner closely with F&B operators
- Analyze and drive food and beverage cost performance and report findings transfer etc.
- data entry, invoice processing, prepare bank cheque and telegraphic transfer etc.
- Perform month and closing duties
- Perform ad hoc duties as assigned by management
- Responsible to check for accounts payable / accounts receivable and bank reconciliation / discount check F&B / petty cash / commissions check with different hotel booking medias / help in printing and recording purchasing invoices / keeping up to date record of promotion and ENT coupons
Senior Accountant
Ahmadiyya Muslim Community School
03.2015 - 09.2015
- Overall responsibility for school accounts, internal control and accounting system in this non-profit organization
- Created a new accounting system and new fee books to build and roll out a new and fit-for-purpose accounting system for the school
- Preparing payrolls for the staff
- Advised on policy relating to student fees and procurement
- monitoring accounts receivable and payable
- Bank reconciliation
- Preparing monthly and annual reports
Accounts Assistant
Ahmadiyya Muslim Community, Sadr Anjuman Ahmadiyya, Majlis Ansarullah
01.2008 - 01.2014
- Proposed and pioneered the annual budget process. Took responsibility for upgrading internal debt calculations to a computerized system.
- Accounts receivable, and donations and recording / preparing monthly and annual reports
- keeping update of members participations and their individual and regional budgets and total budget of all participants
- responsible of assisting in annual budget and crating new required accounts
- Helping in designing, printing, certificates for the participate and win in annual sports and education rallies as well as in other district and regional completions
- updating financial reports of all the small communities and districts and regional
- visiting different regions with office executives and updating them about the financial budgets etc.
Assistant Manager of Operations
Tazeen E Rabwah(Gulshan Ahmad Nursery)
01.2004 - 03.2008
- Tazeene Rabwah Commety(Organization for Decorating Rabwah city) / works is to maintain all city's grounds, green belts and road side pants alive, neat and green plus decorating its main offices, markets and other community places like mosque and streets
- Responsibilities to grow all kinds of plants and flowers needed in local sale, ornaments of offices and weddings
- inventing and learn new ways of decorating parties and meetings market and sell them
- Caring of around 300 housed plants and landscapes etc
- conducting exhibitions of flowers and plants and other related tools
- Landscaping of houses, offices, sports centres and agricultural lands
Education
MBA - Financial Analysis
Singapore Business School
Midland House Singapore05-2027
Google IT Support Professional Certificate - undefined
Google
01.2025
English Listening, Writing And Speaking Test - IELTS preparation
British Council
Admiralty, Hong Kong05-2020
Interview Training - Employability program
UBS AG Hong Kong And Christian Action
Central, Hong Kong06-2019
B.Com (Bachelor of Commerce) - Commerce
University of Punjab Lahore
Lahore06-2003
Skills
- Proactive attitude
- Excellent multitasking
- Effective problem solving
- Strong work ethic
- Highly adaptable
- Customer service
LNGG
Urdu
Bilingual or Proficient (C2)
English
Advanced (C1)
Hindi
Elementary (A2)
Timeline
Concierge Embassador
Langham Group of Hospitality Eaton Hotel
07.2024 - Current
Accounts Clerk
Langham Group of Hospitality, Eaton Hotel
07.2022 - 07.2024
Senior Accountant
Ahmadiyya Muslim Community School
03.2015 - 09.2015
Accounts Assistant
Ahmadiyya Muslim Community, Sadr Anjuman Ahmadiyya, Majlis Ansarullah
01.2008 - 01.2014
Assistant Manager of Operations
Tazeen E Rabwah(Gulshan Ahmad Nursery)
01.2004 - 03.2008
Google IT Support Professional Certificate - undefined
Google
MBA - Financial Analysis
Singapore Business School
English Listening, Writing And Speaking Test - IELTS preparation
British Council
Interview Training - Employability program
UBS AG Hong Kong And Christian Action
B.Com (Bachelor of Commerce) - Commerce
University of Punjab Lahore
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