Shivam Arora
Dubai,UAE
Summary
With over 12+ years of experience in inventory management and supply chain operations, I am an operational specialist at DSV, a global leader in transport and logistics. I hold a Lean Six Sigma Green Belt certification, which enables me to apply data-driven methodologies and tools to improve processes, reduce waste, and enhance quality. In my current role, I manage the demand and supply planning for some of the largest telecommunications companies in the world, ensuring optimal inventory levels, service quality, and customer satisfaction. I am proficient in SAP MM and SCM, Microsoft Excel and Word, and management information systems, and I use these tools to analyze data, generate reports, and optimize processes. I am passionate about delivering excellence, innovation, and efficiency in my field of expertise, and I enjoy collaborating with diverse teams and stakeholders across the globe.
Overview
12
12
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
DSV Global Transport and Logistics
Operational Specialist
Dubai, UAE
07.2022 - Current
- Operated forklifts and low level order pickers with precision.
- Planned work rotes to optimize team performance and target achievement.
- Monitored warehouse safety and swiftly resolved hazards.
- Customer Warehouse stock manage for Saudi/Kuwait/Tunisia/UAE
- Manage all faulty part code from customer site to warehouse.
- Warehouse KPI manage as per month basis request and analysis.
- Take responsibility to Deliver end to end from warehouse to customer location with all AWB etc.
- Solving error in SAP and WMS warehouse issues
- Creating Sales order/ Delivery/Post good issue in SAP
- Creating request and IDs in WMS (warehouse internal software)
- Worked with supply chain professionals to monitor and replenish inventory levels.
- Analyzed inventory reports to achieve strong product availability.
- Delivered performance appraisals to drive team productivity.
Inventory and Demand Supply Planner
Indovision
Noida, India
07.2019 - 06.2022
- Followed stock adjustment procedures to correct inaccuracies in cycle counting activities.
- Managed stock rotations to balance inventory of perishable products and minimise wastage.
- Investigated missing items, discrepancies and losses.
- Facilitated periodic inventory audits and physical counts to proactively address discrepancies.
- Reported on inventory shortages, audit findings and forecasting needs to inform upper management.
- Repair Vendor forecasting using historical data of demand and calculation of estimated volume of repairs for repair vendors for coming months and comparative analysis on Actual v/s Capacity v/s Forecast.
- Spare purchase avoidance by coordinating with Asset Recovery Team
- SAP Key User to support team for SAP error and issues.
- Repair Vendor Stock adjustments with physically with SAP.
- Scrapping non used materials for cost savings global.
- Meeting targeted levels of inventory at warehouse to improve KPI.
- Tracking shipment of material via AWB shipped from local warehouse to global warehouses and vice versa communicating with shipment logistics partner for pending Goods receipt.
Demand Supply Planner
GI Solution
Noida, India
04.2017 - 06.2019
- Investigated missing items, discrepancies and losses.
- Managed stock rotations to balance inventory of perishable products and minimize wastage.
- Minimized reporting errors when working in fast-paced environment with high volume of inventory.
- Controlled best before dates to properly utilize stock.
- Maintaining SSL/RoP to ensure appropriate inventory in region.
- Secondhand numbers (SHN) Deal with broker for item shortage
- Calculating Demand form Country
- Taking ownership to send the shortage unit from Country to Global Hub
Inventory Management Optimization
Gnap Services
Noida, India
01.2014 - 03.2017
- Used expert knowledge of investment markets to create profitable financial strategies.
- Checked investment viability to limit client risk.
- Supported clients in setting clear financial goals with plans to achieve them.
- Built and carefully managed loyal, profitable client bases.
- Global interaction with cross functional team across border as inventory optimizer.
- End-to-end delivery ownership of shipments from Region to Global hub.
- Performing adjustments for inventory in SAP Purchase order. Delivery. Pick Pack and Post good issue.
- Operating with X-Vak tool to solve cases with all return towards global.
Inventory Management Coordinator
Velocis System
Noida, India
12.2011 - 12.2013
- Managed and prioritized varied and busy workload to meet deadlines.
- Addressed customer complaints and resolved issues.
- Trained and assigned tasks to team members.
- Coordinated project meetings, documenting key action items and decisions.
- Cycle count & stock adjustments in SAP for APAC, CHINA and ERUOP
- Responsible for creation of Day to Day MIS reports
- Performing adjustments for inventory in SAP Posting Goods Issues Info records Upload/Download material qty Material master data changes. MIGO transaction
Education
Bachelor of Commerce - Commerce, Economics, Business law, Accountancy, Taxation, and Financing.
Swami Vivekananda Subharti University
Meerut, India 05.2022 - 09.2024
Skills
- High-value project management
- Logistical planning
- Customer relations
- Contracts management
- Schedule development
- Coordination
- Shipping
- Team building
Languages
English
Fluent
Hindi
Fluent
Punjabi
Fluent
Certification
Lean Six Sigma Green Belt
From KPMG India
Issued Dec 2023
Credential ID DL102023066
Affiliations
- Playing cricket
- Listening to music
Accomplishments
- Got Responsibility in Nokia Networks to handle region and countries: APAC, INDIA AND JAPAN
- Got Responsibility for India warehouse audit.
- 2019 till present promoted as a Team Leader.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
DSV Global Transport and Logistics
Operational Specialist
07.2022 - Current
Bachelor of Commerce - Commerce, Economics, Business law, Accountancy, Taxation, and Financing.
Swami Vivekananda Subharti University
05.2022 - 09.2024
Inventory and Demand Supply Planner
Indovision
07.2019 - 06.2022
Demand Supply Planner
GI Solution
04.2017 - 06.2019
Inventory Management Optimization
Gnap Services
01.2014 - 03.2017
Inventory Management Coordinator
Velocis System
12.2011 - 12.2013
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