Microsoft Excel
Seungil Song
Business Developtment Executive
Hong Kong,Happy Valley
Summary
Innovative Tourism industry experienced in converting sales leads and managing multiple accounts. Highly skilled in forecasting, project management and strategic planning with exceptional communication abilities. Thorough in monitoring trends and capitalizing on emerging opportunities.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Business Development Executive
KKday Korea Pte. Ltd.
Seoul , Korea
7 2023 - 2 2024
- As Business Development Executive, forecasting and cooperated with Korea's representative tourism attractions for regional promotion.
- (Lotte World & Everland & Legoland), K-beauty and K-pop experience products to meet the needs of Koreans and inbound tourists, and has contributed to achieving 60% of Q3 KPI in 2023 and maintaining market share.
- In 2023 Sep, hosted KKday Korea Destination Meeting, which is Korean Market introducing event that successfully delivered quarterly updates to other KKday branches
- As major achievement and individual competence, on developing new products (ex 2+1 ticket) to strengthen competitiveness of existing products needed to conduct promotions with various branches or developing new products (personal color experience or K-culture related experience products) that can attract attention that competitors do not launch
Maldives Land Sales & Marketing Manager
ZEN Travel (Partner of Zen Germany) Pte. Ltd.
2022.05 - 2023.05
- Working as Land Travel Agency associates, adopted analyzing behavior and tendencies of travelers, while also conducting sales and reservations at Maldives resorts (Hideaway, Fairmont, Movenpick, Heritance aarah etc) and corresponding customers for honeymoon or FIT travelers queries
- The most crucial thing in this job was to achieve sustainable tourism by designing products and distributing them to OTA channel and maximizing the profit for all.
- Negotiated contracts skillfully, achieving favorable terms that contributed to bottom-line results.
Guest Service Agent (Concierge)
Courtyard by Marriott Seoul Namdaemun Pte. Ltd.
2021.09 - 2022.03
- As concierge who prioritizes customer-oriented minds, faithfully performed three shifts a week
- Furthermore, based on excellent language skills and served the members of Marriott Bonvoy royal members and name was mentioned several times in Guest Voice
- Servicing with multi-tasking ability to handle high service mindset and various tasks at the same time by storing and delivering luggage so that customers can check in/out quickly.
- Supported front desk team members during peak times, ensuring efficient operations under high-pressure situations
Education
BBA - Bachelor of Business (Hospitality & Tourism Management)
James Cook University, Singapore
Singapore 2019.03 - 4 2021
Skills
Business Development
Relationship Development
Decision-Making
Rapport and relationship building
Business growth and retention
Sales and Marketing
Patience and composure
Information confidentiality
CRM Platforms
Account Servicing
Promotional planning
Strategic Planning
Software
Microsoft PowerPoint
Microsoft Word
Google Workspace
API
Timeline
Maldives Land Sales & Marketing Manager
ZEN Travel (Partner of Zen Germany) Pte. Ltd.
2022.05 - 2023.05
Guest Service Agent (Concierge)
Courtyard by Marriott Seoul Namdaemun Pte. Ltd.
2021.09 - 2022.03
BBA - Bachelor of Business (Hospitality & Tourism Management)
James Cook University, Singapore
2019.03 - 4 2021
Business Development Executive
KKday Korea Pte. Ltd.
7 2023 - 2 2024
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