Yau Fung, Scarlett

Developed leadership and team coordination skills in retail environment, looking to transition into new field. Demonstrates strong abilities in inventory management and customer relations, ensuring smooth operational processes. Aiming to leverage these transferable skills to contribute effectively in new professional setting.

• Achieved over 100% targets for the Pop-up store at Anya Hindmarch.
• Increased 40% across the customer database from 2019 to 2020, which the local and mainland China customers accounting for the largest share.
• Achieved 70% revenue from online buying such as WeChat and XiaoHongShu between 2019 to 2021.
• Utilized customer insight and aligned to the target buyer to improve the effectiveness of campaigns - increased lead generation by 23%.