Sam, Y.F Ng
Apply For Head Of Investment Specialist
Hong Kong
Summary
With over 23 years of experience in HK financial sector, including 8 years managerial role in Wealth Management and 15
years client facing experience, my career aspiration is to take up a managerial position where I can contribute to the
growth of an organization.
Overview
22
22
years of professional experience
3
3
Languages
Work History
District Investment Specialist
Citibank (Hong Kong) Limited
07.2017 - Current
- Fully own the targets and deliver the plan in growing AUM and Revenue through distributions channels.
- Ensure high performance culture through effective people and performance management
- Managed team of 10 Senior Investment Specialists focusing on building, leading, motivating and training them to manage existing high net worth clients' relationships and develop innovative ways to support channels partners to reach their clients' financial goals and to grow our client and asset base
- Keep updated with developments in financial products and solutions, and competitor propositions as well as
changes in market conditions to ensure effective conversations with internal and external customers - Ensure ongoing improvement of processes to deliver the highest level of stakeholders' satisfaction
- Work closely with investment products and research teams, communicating feedback to continuously improve our offering and increase clients' activities
- Generate and create investment theme or strategy to drive sales aligning with house view quarterly with strong
execution by Specialist team for realization in pipelines management - Explore Alternative Investments & Professional Investor and drive the sales equipping bankers and specialists
with necessary knowledge as well as developing pitching angles to add value for clients' investment portfolio
in addressing changing investment sentiment such as the solutions, PERE Collection III by Citibank and BREIT
by Blackstone - Intensified coaching have been given to specialists and bankers in term of mindset and skillset trainings to figure out
root causes in helping frontline to have impressive and uplifting sales performance for long term fundamental
change - Worked with General Managers and Head of Citigold Private Client and District Managers closely monitoring the investment sales performance of the branches and individual Bankers
- Collaborated with different parties for enhancing the products range and looking for the best suit investment products to the prevailing market condition
- Streamlined processes for more efficient client management, reducing response times and improving overall service quality.
- Collaborated with internal teams to develop innovative investment strategies, enhancing client portfolios and driving growth.
Senior Investment Specialist (CPC)
CITIBANK (HONG KONG) LIMITED
06.2010 - 07.2017
- ·Planned and executed sales initiatives over 108 key accounts with total AUM over USD 280 million leading a
team with 12 CPC bankers - Provided stock advisory services and PI product solution to High Net Worth clients
- Identified and defined client target market,promoting Counseling,Advisory Investment services to satisfy client
investment needs/objectives - Gave advice on investment portfolio issues and met clients on a regular basis
- Monitored and overseen total portfolio quality with adequate product mixtures
- Provided strategy to branch portfolio with the support of house view to make bankers have full understanding when pitching solution to clients
- Developed strong relationships with clients, ensuring trust and loyalty through consistent communication and personalized service.
Investment Consultant (Citigold Segment)
CITIBANK (HONG KONG) LIMITED
06.2005 - 06.2010
- Analyzed and advised on clients' portfolio, sales strategic planning and pipeline management
- Updated market and product solution to RMs daily
- Joined client appointments and made sales calls with RM to uplift sales
- Worked closely with Client Advocacy Department to handle the LB issue, including meeting with clients for
complaint handling, case investigation, terms negotiation and settlement on the compensation plan - Acted as a feedback loop for RMs to the Product Team (particularly Structure Products) for potential business
according to market situation - Conducted training workshops for inexperienced RMs
Personal Banker
CITIBANK (HONG KONG) LIMITED
10.2003 - 06.2005
- Manage and anticipate client requirements with a focus towards managing the existing base as well as
increase cross product holding per client - Develop customer business and establish long-term relationships by managing an assigned portfolio
- Manage the total wealth of clients by matching our financial and investment product solutions to their needs
- Effectively convert service recovery to sales opportunities and sustained client loyalty
- Proactively promote our service to potential customers, explore their needs and make referrals to other
business units where appropriate
Financial Planning Manager
LEXTON LIMITED
10.2002 - 09.2003
- Developed and maintain solid clients' database
- Prospected and identified the qualified potential clients
- Identified the need and target of the potential clients
- Set up a financial planning strategy and solution to tackle the present and future risk
- Educated the clients with adequate financial knowledge and how to react and apply
- Managed a diverse portfolio of investments, effectively balancing risk and return profiles for optimal results.
- Prepared portfolio and market review to investors quarterly
- Held various seminars in MPF, retirement planning, education planning and wealth management
- Made all-rounded financial solution to clients through wide range of services such as investment and
portfolio management, estate planning, offshore financial arrangement, education planning,retirement
planning, tax planning and risk management - Be a facilitator to communicate with Fund Managers on stage through investment seminars
Education
Certified Private Wealth Professional (CPWP)
PWMA
Hong Kong04-2017
BA (Hons) Architecture
University Of Portsmouth (UK)
United Kingdom 04.2001 -
Higher Diploma in Architectural Studies
City University of Hong Kong
Hong Kong07-1997
Skills
- Build Team Culture
- Conflict Resolution
- Effective Communication
- Problem Solving
- Collaboration
- Lead & Motivate Sales Team
- Proactive Work Ethic
- Employee Development
- Strategic Visioning
- Collaborative Teamwork
- Strategic Decision-Making
Timeline
District Investment Specialist
Citibank (Hong Kong) Limited
07.2017 - Current
Senior Investment Specialist (CPC)
CITIBANK (HONG KONG) LIMITED
06.2010 - 07.2017
Investment Consultant (Citigold Segment)
CITIBANK (HONG KONG) LIMITED
06.2005 - 06.2010
Personal Banker
CITIBANK (HONG KONG) LIMITED
10.2003 - 06.2005
Financial Planning Manager
LEXTON LIMITED
10.2002 - 09.2003
BA (Hons) Architecture
University Of Portsmouth (UK)
04.2001 -
Certified Private Wealth Professional (CPWP)
PWMA
Higher Diploma in Architectural Studies
City University of Hong Kong
Similar Profiles
SIU LUNG SUNGSIU LUNG SUNG
Citigold Relationship Manager at Citibank (Hong Kong) LimitedCitigold Relationship Manager at Citibank (Hong Kong) Limited
Chun Yan ChanChun Yan Chan
Officer, Case Analyst in Business Control at Citibank (Hong Kong) LimitedOfficer, Case Analyst in Business Control at Citibank (Hong Kong) Limited
Hin Man Jessica LeungHin Man Jessica Leung
Business Support Associate at Citibank (Hong Kong) LimitedBusiness Support Associate at Citibank (Hong Kong) Limited