Microsoft Excel
Abdullah-Al Safayat
Senior Channel Manager
Beijing,Beijing
Summary
Dynamic professional with a proven track record in IoT, Payment Solutions, and AI-driven software development—spanning roles in marketing, solution design, and team leadership. Adept at building channel partnerships, managing complex projects, and navigating global compliance to drive revenue and market expansion.Now seeking to leverage this diverse background and leadership acumen to excel in a channel and partner management role, expanding market reach and delivering sustainable business outcomes on a global scale.
Overview
14
14
years of professional experience
1
1
Certification
3
3
Languages
Work History
Director of Customer Engineering
Wiseasy Technology Pte. Ltd.
08.2023 - Current
- Directly managed strategic clients; closed USD 34.5M in global Smart Hardware & software solutions deals—including a CKD project with Brazil's largest manufacturer, OEM sales via local partners in Qatar and Bosnia & Herzegovina, and a Semi-ODM initiative in the US.
- Recruited and mentored 7 top-tier talents, fostering a results-driven culture of accountability and continuous growth.
- Strengthened relationships via proactive issue resolution, boosting satisfaction and retention rates.
- Streamlined communication among sales, product, and engineering for faster decisions and seamless project delivery.
- Implemented strategic planning, resource allocation, and time management to maximize productivity and customer satisfaction.
- Established SMART goals and regular evaluations, driving transparency, accountability, and team alignment.
- Maintained consistent objectives across partner and client organizations, ensuring collaboration and shared success.
Solutions Expert
Wiseasy Technology Pte. Ltd.
11.2020 - 07.2023
- Collaborated with local partners in South Africa, Nigeria, Malaysia, and Vietnam—driving significant revenue (25M USD) and expanding market presence.
- Served as the primary technical liaison, delivering solution demos, resolving issues, and ensuring partner success.
- Developed end-to-end blueprints (hardware, software, cloud), local certifications to accelerate deployments and time-to-market.
- Designed tailored solutions, conducted workshops, and transferred knowledge—boosting adoption and customer satisfaction.
- Coordinated with product, engineering, and marketing teams to refine offerings, ensuring a seamless presales-to-post-sales experience.
- Provided ongoing support for sales in South Africa, Bosnia & Herzegovina, Brazil, and Japan, fostering sustainable growth and new market opportunities.
- Assisted Chinese consumer brands—including a major global bubble tea chain—in deploying unified payment solutions across Vietnam, Malaysia, Singapore, and Japan, ensuring compliance with each country's regulatory requirements.
Presales Expert
Switfpass Technologies Co., Ltd.
09.2019 - 10.2020
- Led presales for enterprise payment solutions in Indonesia, the Philippines, France, and the Middle East, aligning with local market needs and regulations.
- Created proposals, ROI analyses, and demos for banks/financial institutions—boosting 2x conversion rates and deal velocity in emerging markets.
- Coordinated with product, engineering, and marketing to tailor solutions, ensuring compliance with local financial and security standards.
- Built and nurtured strategic channel partnerships, driving seamless implementations, cultural adaptability, and high client satisfaction.
Software Engineer
BrainyBEE UAV Technologies Ltd.
09.2018 - 09.2019
- Utilized Caffe, DetectNet, and YOLO frameworks—on NVIDIA Jetson TX2 embedded computers to deliver real-time object detection, tracking & segmentation for UAV-based solutions across multiple industries.
- Built and maintained labeling/training pipelines, boosting model accuracy by 2.3% from 66.3% to 68.6% through systematic experimentation, hyperparameter tuning, and rigorous validation.
- Balanced inference speed, memory usage, and reliability, ensuring seamless deployment on various in-house UAV platforms.
- Integrated AI models with flight control systems and sensor data streams, continuously testing, debugging, and refining performance under live flight conditions.
- Coordinated with hardware engineers, ground control software team and operations teams to align development milestones, document best practices, and facilitate smooth end-to-end UAV implementations.
Marketing Executive
Race Communication
07.2011 - 08.2013
- Planned, executed, and successfully launched 7 major events, managing all aspects from concept development and budgeting to on-site coordination and post-event analysis.
- Maintained strong rapport with existing clients and attracted new prospects by delivering personalized marketing plans that aligned with their unique objectives.
- Identified and nurtured strategic partnerships with vendors, sponsors, and industry influencers, enhancing event visibility and driving attendee engagement.
- Worked closely with design, operations, and external agencies to ensure brand consistency and streamlined execution across all marketing and promotional channels.
- Analyzed event performance data—attendance, lead generation, and ROI—to refine strategies for subsequent projects and reinforce the company's market presence.
Education
Bachelor of Science - Bachelor in Computer Science & Technology
Shenyang University of Science & Technology
Shenyang, China 09.2014 - 2018.06
Diploma in Chinese Language - Chinese Language
Northeast Normal University
Changchun, China 09.2013 - 2014.08
High School Diploma -
Barisal Cadet College
Barisal, Bangladesh 01.2008 - 2010.06
Skills
Software
Powerpoint Presentation
CRM
Certification
HSK Level 5
Timeline
HSK Level 5
05-2025
Director of Customer Engineering
Wiseasy Technology Pte. Ltd.
08.2023 - Current
Solutions Expert
Wiseasy Technology Pte. Ltd.
11.2020 - 07.2023
Presales Expert
Switfpass Technologies Co., Ltd.
09.2019 - 10.2020
Software Engineer
BrainyBEE UAV Technologies Ltd.
09.2018 - 09.2019
Bachelor of Science - Bachelor in Computer Science & Technology
Shenyang University of Science & Technology
09.2014 - 2018.06
Diploma in Chinese Language - Chinese Language
Northeast Normal University
09.2013 - 2014.08
Marketing Executive
Race Communication
07.2011 - 08.2013
High School Diploma -
Barisal Cadet College
01.2008 - 2010.06
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