Ruining Liu

Mastered comprehensive service and safety skills for complex flight routes through extensive training.

Collaborated with flight crew to address passenger needs in real time, enhancing service delivery.

Adhered to safety procedures during emergencies, ensuring passenger safety and effective crisis resolution.

• Evolved from novice to seasoned cabin crew member, anticipating passenger needs effectively.
• Greeted passengers warmly during boarding while assisting with luggage and seating arrangements.
• Recommended catering options tailored to individual preferences for enhanced passenger experience.
• Delivered customized services for first-class and business-class passengers while caring for economy-class needs.
• Developed information-sharing mechanism with colleagues to ensure timely responses to all requests.