Ruben Chun Yu Lo
Senior Network Engineer
Kwun Tong,KKT
Summary
Results-driven network professional with extensive experience in network configuration, security management, and performance optimization. Expertise in advanced troubleshooting techniques enables efficient resolution of complex network issues, ensuring minimal downtime. Proven track record in managing Cisco ASA and Fortigate firewalls, effectively blocking malicious IPs and FQDNs to safeguard corporate networks against phishing and cyber threats. Committed to maintaining robust firewall rules and security policies that support stable and secure daily operations of business systems across Macau and Hong Kong.
Overview
1
1
Language
3
3
Certificates
12
12
years of professional experience
Work History
Senior Network Engineer
Melco Resorts services Limited
10.2022 - 04.2026
- Network monitoring, troubleshooting and issue resolution for Hong Kong operations
- Firewall configuration, optimization and security policy adjustment
- Implemented phishing protection to strengthen network security
- Coordinated vendors and led data center migration projects
- Last Monthly Salary: 51K Salary + OT allowance +Traffic Allowance + Year End Bonus ~= 61K
Network Engineer
MacroView Telecom Limited
12.2021 - 10.2022
- Overall, in charge for MTR OA (Office Area) network
- Project management (scope, time, budget) and key stakeholders communication
- Design and implementation for new network system for MTR
- Monthly report compilation for MTR Management
- Last Monthly Salary: 25.5K Base Salary + OT Allowance + Traffic Allowance + Year End Bonus ~= 40K
Transmission Engineer
Huawei
01.2021 - 07.2021
- Handle server installation and upgrade
- Dealing with the urgent fault in Bank server
- Weekly sites checking and create relative reports to customers
- Basic trouble-shooting for transmission aspects (layer 1)
- Last Monthly Salary: 24K salary + 1k transport allowance
NOC (Network Operation Center) Engineer
PCCW GLOBAL
09.2018 - 01.2021
- Handle customer inquiries via email and phone
- Report fault to global ISP and keep them following
- Circuit monitoring through the Network Monitoring System
- Trouble-shooting for network fault issue, being a middle role between global customer, provider (ISP) and Tier2 support team
- Manage customer expectation
- Last Monthly Salary: 18K + shift allowance + OT allowance ~= 22K
Assistant Engineer
WTT HK
04.2017 - 07.2018
- Handle customer inquiries via email and phone
- Isolation fault with the International Service vendor/provider
- Circuit monitoring through the Network Managed System (NMS)
- Perform operational and supportive administrative duties, such as updating data and report compilation
- Last Monthly Salary: 15K + shift allowance
Customer service
HKT
09.2015 - 04.2017
- General customer service and complaint handling
- Technical report preparation for management
- Technical trouble shooting for mobile issue support
Clerk and Lab assistant
Bureau Veritas HK Limited
02.2014 - 09.2015
- To handle the operation of the laboratory
- Textile testing for ISO and AATCC standard
- Report compilation for management review
Education
Ming Oi College
03-2003
undefined
Hong Kong & Kowloon Chiu Chow School
05-2000
Skills
Language: English - Reading: Good, Writing: Good, Speaking: Excellent, Listening: Excellent
Certification
Cisco Certified Internetwork Expert (Enterprise Infrastructure) [CCIE no:65691]
Timeline
Senior Network Engineer
Melco Resorts services Limited
10.2022 - 04.2026
Network Engineer
MacroView Telecom Limited
12.2021 - 10.2022
Transmission Engineer
Huawei
01.2021 - 07.2021
NOC (Network Operation Center) Engineer
PCCW GLOBAL
09.2018 - 01.2021
Assistant Engineer
WTT HK
04.2017 - 07.2018
Customer service
HKT
09.2015 - 04.2017
Clerk and Lab assistant
Bureau Veritas HK Limited
02.2014 - 09.2015
undefined
Hong Kong & Kowloon Chiu Chow School
Ming Oi College
Languages
English
Full Professional
Section name
- Availability: Flexibility
- Expected Salary: 48-52K